Yamuna Gururaj
Senior Administrative Assistant
Bengaluru,KA
Summary
Versatile Administrative Manager who applies exceptional organizational skills while overseeing both smaller and larger administrative teams. Adept at coordinating meetings and conference calls, planning itineraries, and designing detailed spreadsheets. Focused on ensuring efficient office operations through effective management methods.
Overview
3
3
years of post-secondary education
10
10
years of professional experience
Work History
Administrative Assistant Manager
VSOURCE MARKETING SERVICES
bangalore, KARNATAKA
01.2020 - Current
- Assistant Tasks
- Point of contact between MD and staff
- Maintain MD's calendar and schedule meetings
- Take care of Visa applications,Ticket bookings and Hotel bookings.
- Enquiries and leads management
- Attending enquiries through various sources and be a first point of contact to introduce the company and services
- Assign leads to respective teams and keeping track of the status
- Post Sales
- Interacting with enrolled clients and educating them overall process, kit content, protocols and value added services they have opted for
- Confirming the details such as expected delivery date, hospital, doctor and looping in staff nurse
- Coordinating and scheduling of staff nurses as per EDD
- Networking with on call paramedics and arranging their services whenever needed
- Coordination with logistics agencies and lab for incoming samples
- Effectively resolving client queries or redirecting it to respective teams for quick resolution
- Client Relationship Management
- Keeping enrolled clients warm by creating touch points through emails, texts, calls
- Taking testimonials from existing clients
- Effectively implement referral system to generate maximum referrals
- Admin
- Ensuring accuracy of enrollment and client data in Sales Force
- MIS reporting
Administrative Assistant
ILAND INFRASTRUCTURE
bangalore, KARNATAKA
12.2016 - 01.2019
- Organize and schedule appointments and meetings
- Maintain contact lists
- Produce and distribute correspondence memos, letters, faxes, and forms
- Assist in the preparation of regularly scheduled reports
- Develop and maintain a filing system
- Order office supplies
- Book travel arrangements
- Submit and reconcile expense reports
- Provide general support to visitors
- Provide information by answering questions and requests
- Take dictation
- Research and creates presentations
- Handle multiple projects
- Prepare and monitor invoices
- Maintain supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies,verifying receipt of supplies
- Contribute to team effort by accomplishing related results as needed
- Carry out administrative duties such as filing, typing, copying, binding, scanning, etc.
- Organize travel arrangements for senior managers
- Write letters and emails on behalf of other office staff
- Book conference calls, rooms, taxis, couriers, hotels, etc.
- Maintain computer and manual filing systems
- Handle sensitive information in a confidential manner
- Take accurate minutes of meetings
- Coordinate office procedures
- Reply to email, telephone, or face to face inquiries
- Develop and update administrative systems to make them more efficient
- Resolve administrative problems
- Receive, sort, and distribute the mail
Administrative Assistant
Magal Healthcare Pvt Ltd
Bangalore, Karnataka
04.2010 - 11.2016
- Be the first point of contact between Director and staff
- Maintain Director's Calendar,Schedule appointments
- Booking flight tickets,arranging the accommodation for Director as well as guests
- Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly
- Assist in training staff members and new hires
- Implement and monitor programs as directed by management, and see the programs through to completion
- Generate memos, emails and reports when appropriate
- Assume responsibility for maintenance of office equipment, including computers, copy machines and fax machines
- Maintain office supplies by checking inventory and order items
- Respond to questions and requests for information
- Answer incoming calls and assume other receptionist duties when needed
- Handle and coordinate active calendars
- Schedule and confirm meetings
- Ensure file organization based on office protocol
- Take initiative and prioritize daily task
- Participate in recruitment efforts
Education
Bachelor of Science - Biotechnology
Sri Krishna Devaraya University
Anantpur 06.2003 - 04.2006
Skills
Communication (written and verbal) Prioritization and problem-solving Organization and planning Research and analysis Attention to detail Customer service Phone Etiquette Discretion
undefinedCooking,Reading articles, playing sports(Badminton,Tennicoit) etc..
Cooking is one of the most productive hobbies out there, and something everyone should consider trying their hand at.
Cooking forces you to be in the moment, focusing entirely on the product and processes at hand. It also forces you to plan ahead.
Painting may not seem like a particularly productive hobby, but it can lend some wonderful perspective on your life and can help unleash your creative side.
Painting allows you to tap into the thoughts, desires, and feelings swimming around in your head, and can help translate them into something physical.
Reading research and studies about productivity, can in turn make you learn new habits, behaviors, and patterns that will make you be more effective with your time.
In short: reading can be productive by allowing you to read up on how to be productive.
Timeline
Administrative Assistant Manager
VSOURCE MARKETING SERVICES
01.2020 - Current
Administrative Assistant
ILAND INFRASTRUCTURE
12.2016 - 01.2019
Administrative Assistant
Magal Healthcare Pvt Ltd
04.2010 - 11.2016
Bachelor of Science - Biotechnology
Sri Krishna Devaraya University
06.2003 - 04.2006
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