Yancy Hollonquest
Kokomo
Summary
Dynamic product management professional with a proven track record of driving successful product initiatives and enhancing product performance. Expertise in collaborating with cross-functional teams to achieve impactful results, supported by a strong foundation in market research, strategic planning, and project management. Over 17 years of experience in the Information Technology industry, including 15 years in project management and over 7 years in product management, demonstrates a commitment to excellence. Recognized as a highly qualified public speaker with exceptional verbal and written communication skills, complemented by strong leadership abilities and a talent for relationship building and business process documentation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Global Agile Delivery Project Manager
Allegion
05.2022 - Current
- Leading and directing a globally distributed team of business and technical personnel
- Overseeing life cycle progression, deployment, security management, and integrations
- Managing hundreds of individuals from different countries, cultures, backgrounds, and experiences
- Facilitating feature reviews and approvals from product owners and VPs
- Assessing capacity planning for multiple cross-functional teams during program development
- Creating the deployment calendar and cadence for multiple platforms
- Establishing project charters through the initiation process at Allegion
- Ensuring all project artifacts and deliverables are completed according to company standards
- Defining the business value metric ensuring proper application of resources
- Crafting and Presenting change requests to the governing body for deployment approval
- Ensuring company standards of compliance are upheld for every production deployment
- Facilitating deployment retrospectives to identify areas of improvement
- Provide DevOps training to cross-functional teams
- Ensuring all team members understand and follow the established life cycle
- Coordinating deployment strategies for multiple functional areas and teams
- Ensuring applications are up to date and implementing best practices
- Decreased bug generation by over 10%, while increasing throughput by 17%
- Operating as the DevOps specialist for multiple teams
- Ensuring all Microsoft Platform Updates have been review and verified before installing into production to not negatively impact operations
- Remote
IT Agile Project Manager
TEKsystems / Allegion
05.2021 - 05.2022
- Creating and processing initiatives through the Global Portfolio Management (GPM) process
- Managing the top of funnel activities for a globally distributed team
- Generating product estimates and establishing product development timelines
- Performing product management techniques for multiple products simultaneously
- Managing products across multiple regions: Americas, APAC, EMEA
- Bridging business and technical stakeholders around the world
- Facilitating retrospectives to highlight improvements within the product management process
- Coordinating with legal and security teams to ensure compliance
- Remote
Sr. IT Project Manager
Indiana Office of Technology
02.2018 - 05.2021
- Understand and utilize both Agile and Waterfall development methodologies
- Facilitate agency discussions to assess project development requests
- Define requirements and score all product backlog items (PBIs) for establishing accurate estimates
- Generate statements of work (SOWs) for agency approval
- Manage multiple projects simultaneously adhering to the iron triangle; schedule, scope, costs, and quality
- Manage 15+ development team members across multiple projects simultaneously
- Perform project closure and establish maintenance parameters
- Track department productivity in comparison to established key performance indexes (KPIs)
- Perform department billing activities
- Manage team allocation across projects
- Generate department performance through defined metrics for executive management review
- Assistance in the facilitation of executive workgroup sessions to derive the agency adaption of Gov. Holcomb Next Level Agenda
Project / Product Manager
Beacon Hill Technologies / IOT
07.2017 - 01.2018
- Facilitated requirements gathering sessions with agency stakeholders
- Generated Project Estimates for review and approval
- Refined requirements and develop templates via Axure for demonstration
- Performed Sprint Reviews to ensure satisfaction of requirements
- Managed resource activity to align with agency direction and expectations
- Managed 15+ development team members across multiple projects simultaneously
- Ensured project is documented throughout the entire SDLC
- Generated monthly billing files for multiple departments
IT Project Manager
Beacon Hill Technologies / CNO Financial
02.2016 - 01.2017
- Defined and clarified project scope
- Determined resource availability
- Developed project plans that effectively allocate team resources
- Ensured projects were thoroughly documented through the ensure SDLC
- Performed risk management to minimize project risks
- Monitored the progress projects, made adjustments as necessary to ensure project success
- Ensured project deliverables were on time, under budget, and meet stakeholder expectations
- Generated project reports to communicate progress to executive leadership
Sr. BA / Associate Project Manager / Test Team Lead
HP Enterprise (GA Medicaid/Medicare)
11.2008 - 02.2016
- Managed execution of requirements to ensure target dates are met or ahead of schedule.
- Facilitated coordination between Technical Team and Business Owners.
- Managed project of more than 2700 hours.
- Managed 20+ resources; 3 Technical Functional Leaders, 10+ System Engineers, and 5+ QA resources.
- Directed Certification activities for CMS Validation (Approved 2012).
- Worked directly with PMO to ensure requirements are thoroughly documented and satisfactory for all stakeholders
- Evaluated Risk and held Impact Analysis session to determine effects, both upstream and downstream, of changes requested by the client.
- Lead Joint Functional Area Meeting to ensure customer service request impacts are defined throughout the entire system.
- Estimated Activities of the requirements of the system to be built into the project plan.
- Presented Use Cases directly to client leadership to ensure understanding and flow.
- Reviewed and Modified Technical Design Documentation (TDD)
- Created, Edited, and Maintained Documentation for multiple functional area.
- Testing Team Lead for 2 functional area. (Managed Care and Security Management)
- Provided Training to new account members in Managed Care and Security.
- Provided the client with continuous support during User Acceptance Testing (UAT) to ensure end users and business needs are satisfied.
Business Analyst
Electronic Data Systems (AR Account)
07.2008 - 10.2008
- Maintained Meeting Records
- Participated in Technical Walkthroughs
- Researched Issues
- Milestone Tracking
Business Analyst
Electronic Data Systems (VI Account)
04.2008 - 06.2008
- Production Verification
- Developed and Managed weekly 835 status reports
- Categorized NPIs according to system status
- Established and Oversaw reports with acquired NPI data
- Generated, Integrated, and Maintained reports of NPI database
Education
Master of Business Administration - Entrepreneurship
Ball State University
Muncie, Indiana, U.S.A.12.2019
Bachelor of Science - Actuarial Science
Purdue University
West Lafayette, Indiana, U.S.A.12.2007
Skills
- Proficient in Waterfall and Agile methodologies
- Product Management
- Strategic IT planning
- Business Initiatives
- Application development analysis
- Risk assessment and mitigation
- PMP and Scrum Master credentials
- Performance coaching
- Project management
- Project planning and development
- Project planning
Certification
- Certified Scrum Master – (Scrum Alliance) Oct 2019 – Current
- Certified Six Sigma – Yellow Belt Nov 2018 – Current
- Project Management Professional Certification (PMP) July 2012 – Current
Timeline
Global Agile Delivery Project Manager
Allegion
05.2022 - Current
IT Agile Project Manager
TEKsystems / Allegion
05.2021 - 05.2022
Sr. IT Project Manager
Indiana Office of Technology
02.2018 - 05.2021
Project / Product Manager
Beacon Hill Technologies / IOT
07.2017 - 01.2018
IT Project Manager
Beacon Hill Technologies / CNO Financial
02.2016 - 01.2017
Sr. BA / Associate Project Manager / Test Team Lead
HP Enterprise (GA Medicaid/Medicare)
11.2008 - 02.2016
Business Analyst
Electronic Data Systems (AR Account)
07.2008 - 10.2008
Business Analyst
Electronic Data Systems (VI Account)
04.2008 - 06.2008
Bachelor of Science - Actuarial Science
Purdue University
Master of Business Administration - Entrepreneurship
Ball State University