Yancy Hollonquest
Kokomo
Summary
Dynamic product management professional with a proven track record of driving successful product initiatives and enhancing product performance. Expertise in collaborating with cross-functional teams to achieve impactful results, supported by a strong foundation in market research, strategic planning, and project management. Over 17 years of experience in the Information Technology industry, including 15 years in project management and over 7 years in product management, demonstrates a commitment to excellence. Recognized as a highly qualified public speaker with exceptional verbal and written communication skills, complemented by strong leadership abilities and a talent for relationship building and business process documentation.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Global Agile Delivery Project Manager
Allegion
Carmel, Indiana, U.S.A.
05.2022 - Current
- Leading and directing a globally distributed team of business and technical personnel
- Overseeing life cycle progression, deployment, security management, and integrations
- Managing hundreds of individuals from different countries, cultures, backgrounds, and experiences
- Facilitating feature reviews and approvals from product owners and VPs
- Assessing capacity planning for multiple cross-functional teams during program development
- Creating the deployment calendar and cadence for multiple platforms
- Establishing project charters through the initiation process at Allegion
- Ensuring all project artifacts and deliverables are completed according to company standards
- Defining the business value metric ensuring proper application of resources
- Crafting and Presenting change requests to the governing body for deployment approval
- Ensuring company standards of compliance are upheld for every production deployment
- Facilitating deployment retrospectives to identify areas of improvement
- Provide DevOps training to cross-functional teams
- Ensuring all team members understand and follow the established life cycle
- Coordinating deployment strategies for multiple functional areas and teams
- Ensuring applications are up to date and implementing best practices
- Decreased bug generation by over 10%, while increasing throughput by 17%
- Operating as the DevOps specialist for multiple teams
- Ensuring all Microsoft Platform Updates have been review and verified before installing into production to not negatively impact operations
- Remote
IT Agile Project Manager
TEKsystems / Allegion
Carmel, Indiana, U.S.A.
05.2021 - 05.2022
- Creating and processing initiatives through the Global Portfolio Management (GPM) process
- Managing the top of funnel activities for a globally distributed team
- Generating product estimates and establishing product development timelines
- Performing product management techniques for multiple products simultaneously
- Managing products across multiple regions: Americas, APAC, EMEA
- Bridging business and technical stakeholders around the world
- Facilitating retrospectives to highlight improvements within the product management process
- Coordinating with legal and security teams to ensure compliance
- Remote
Sr. IT Project Manager
Indiana Office of Technology
Indianapolis, Indiana, U.S.A.
02.2018 - 05.2021
- Understand and utilize both Agile and Waterfall development methodologies
- Facilitate agency discussions to assess project development requests
- Define requirements and score all product backlog items (PBIs) for establishing accurate estimates
- Generate statements of work (SOWs) for agency approval
- Manage multiple projects simultaneously adhering to the iron triangle; schedule, scope, costs, and quality
- Manage 15+ development team members across multiple projects simultaneously
- Perform project closure and establish maintenance parameters
- Track department productivity in comparison to established key performance indexes (KPIs)
- Perform department billing activities
- Manage team allocation across projects
- Generate department performance through defined metrics for executive management review
- Assistance in the facilitation of executive workgroup sessions to derive the agency adaption of Gov. Holcomb Next Level Agenda
Project / Product Manager
Beacon Hill Technologies / IOT
Indianapolis, Indiana, U.S.A.
07.2017 - 01.2018
- Facilitated requirements gathering sessions with agency stakeholders
- Generated Project Estimates for review and approval
- Refined requirements and develop templates via Axure for demonstration
- Performed Sprint Reviews to ensure satisfaction of requirements
- Managed resource activity to align with agency direction and expectations
- Managed 15+ development team members across multiple projects simultaneously
- Ensured project is documented throughout the entire SDLC
- Generated monthly billing files for multiple departments
IT Project Manager
Beacon Hill Technologies / CNO Financial
Carmel, Indiana, U.S.A.
02.2016 - 01.2017
- Defined and clarified project scope
- Determined resource availability
- Developed project plans that effectively allocate team resources
- Ensured projects were thoroughly documented through the ensure SDLC
- Performed risk management to minimize project risks
- Monitored the progress projects, made adjustments as necessary to ensure project success
- Ensured project deliverables were on time, under budget, and meet stakeholder expectations
- Generated project reports to communicate progress to executive leadership
Sr. BA / Associate Project Manager / Test Team Lead
HP Enterprise (GA Medicaid/Medicare)
Kokomo, Indiana, U.S.A.
11.2008 - 02.2016
- Managed execution of requirements to ensure target dates are met or ahead of schedule.
- Facilitated coordination between Technical Team and Business Owners.
- Managed project of more than 2700 hours.
- Managed 20+ resources; 3 Technical Functional Leaders, 10+ System Engineers, and 5+ QA resources.
- Directed Certification activities for CMS Validation (Approved 2012).
- Worked directly with PMO to ensure requirements are thoroughly documented and satisfactory for all stakeholders
- Evaluated Risk and held Impact Analysis session to determine effects, both upstream and downstream, of changes requested by the client.
- Lead Joint Functional Area Meeting to ensure customer service request impacts are defined throughout the entire system.
- Estimated Activities of the requirements of the system to be built into the project plan.
- Presented Use Cases directly to client leadership to ensure understanding and flow.
- Reviewed and Modified Technical Design Documentation (TDD)
- Created, Edited, and Maintained Documentation for multiple functional area.
- Testing Team Lead for 2 functional area. (Managed Care and Security Management)
- Provided Training to new account members in Managed Care and Security.
- Provided the client with continuous support during User Acceptance Testing (UAT) to ensure end users and business needs are satisfied.
Business Analyst
Electronic Data Systems (AR Account)
West Lafayette, Indiana, U.S.A.
07.2008 - 10.2008
- Maintained Meeting Records
- Participated in Technical Walkthroughs
- Researched Issues
- Milestone Tracking
Business Analyst
Electronic Data Systems (VI Account)
West Lafayette, Indiana, U.S.A.
04.2008 - 06.2008
- Production Verification
- Developed and Managed weekly 835 status reports
- Categorized NPIs according to system status
- Established and Oversaw reports with acquired NPI data
- Generated, Integrated, and Maintained reports of NPI database
Education
Master of Business Administration - Entrepreneurship
Ball State University
Muncie, Indiana, U.S.A.12.2019
Bachelor of Science - Actuarial Science
Purdue University
West Lafayette, Indiana, U.S.A.12.2007
Skills
- Proficient in Waterfall and Agile methodologies
- Product Management
- Strategic IT planning
- Business Initiatives
- Application development analysis
- Risk assessment and mitigation
- PMP and Scrum Master credentials
- Performance coaching
- Project management
- Project planning and development
- Project planning
Certification
- Certified Scrum Master – (Scrum Alliance) Oct 2019 – Current
- Certified Six Sigma – Yellow Belt Nov 2018 – Current
- Project Management Professional Certification (PMP) July 2012 – Current
Timeline
Global Agile Delivery Project Manager
Allegion
05.2022 - Current
IT Agile Project Manager
TEKsystems / Allegion
05.2021 - 05.2022
Sr. IT Project Manager
Indiana Office of Technology
02.2018 - 05.2021
Project / Product Manager
Beacon Hill Technologies / IOT
07.2017 - 01.2018
IT Project Manager
Beacon Hill Technologies / CNO Financial
02.2016 - 01.2017
Sr. BA / Associate Project Manager / Test Team Lead
HP Enterprise (GA Medicaid/Medicare)
11.2008 - 02.2016
Business Analyst
Electronic Data Systems (AR Account)
07.2008 - 10.2008
Business Analyst
Electronic Data Systems (VI Account)
04.2008 - 06.2008
Bachelor of Science - Actuarial Science
Purdue University
Master of Business Administration - Entrepreneurship
Ball State University