Yaniv Nishanth

Dynamic Business Analyst and Manager with ICICI Bank, adept at transforming CRM systems and driving enterprise-wide initiatives. Proficient in Microsoft Dynamics 365 and skilled in stakeholder engagement, I enhance customer experiences and inform strategic decisions through data analytics. Proven track record in optimizing processes and ensuring compliance. Seasoned Business Analyst Manager with experience in overseeing business operations, implementing process improvements, and developing strategic plans. Strong emphasis on data-driven decision making and effective team leadership. Known for fostering cross-functional collaboration and achieving business objectives through innovative solutions. Demonstrated impact by significantly improving operational efficiency in previous roles.

CRM Transformation Project

ICICI Bank - June 2023 – Present

• Sunset the legacy CRM system as part of a strategic modernization initiative.
• Spearheaded the transformation of customer onboarding systems into scalable, cloud-based SaaS solutions using Microsoft Dynamics CRM.
• Collaborated with cross-functional technical teams and OEM partners to define, document, and implement functional and non-functional requirements.
• Supported enterprise-wide transformation projects to enhance customer engagement, ensure operational resilience, and drive business agility.

Vehicle Parking Management System
Final Year Project – Indian Institute of Technology (IIT), Goa
Tech Stack: Python, Django, HTML, CSS, JavaScript

• Designed and developed a full-stack web application to manage vehicle parking operations in real time.
• Integrated user authentication, dynamic parking slot allocation, and admin control for monitoring vehicle entry and exit.
• Implemented Django-based backend with a PostgreSQL database to ensure efficient handling of large data volumes.
• Created responsive front-end interfaces using HTML, CSS, and JavaScript to deliver seamless user experience.
• Resulted in improved operational efficiency by reducing manual errors and enabling real-time slot visibility.

Epidemiology Prediction Model
Academic Research Project – IIT Goa
Tech Stack: Python (NumPy, SciPy, Matplotlib)

• Developed a mathematical model to predict the spread of infectious diseases using curve fitting and optimization techniques.
• Applied real-world data sets to simulate infection trends and validated results using error minimization methods.
• Utilized least squares and polynomial regression models to estimate transmission rates and peak infection periods.
• Visualized predictive data through informative charts and graphs using Matplotlib.
• The model provided useful insights into public health planning and intervention strategies.

Mobile Networks Architecture Study
Group Research Project – IIT Goa

• Conducted a comprehensive study on the architecture, protocols, and technological evolution of mobile networks from 4G to 5G.
• Analyzed components such as radio access networks (RAN), core network evolution, and latency implications in new generations.
• Compared technical aspects like data throughput, frequency band utilization, and network slicing.
• Delivered a presentation to faculty and peers summarizing future trends and industry use cases of 5G technology.

TCP vs UDP Network Simulation
Computer Networks Project – IIT Goa
Tech Stack: Python (Socket Programming)

• Built custom simulations to compare TCP and UDP performance in various network conditions.
• Explored differences in connection establishment, data reliability, congestion control, and packet loss handling.
• Conducted stress testing with different data loads to measure latency, jitter, and delivery accuracy.
• Developed custom scripts to emulate client-server communication and analyze transport layer behavior under controlled environments.
• The project enhanced understanding of transport protocols and their impact on real-world application performance.

• Member of the Coding Club at IIT Goa, participated in weekly algorithm challenges and hackathons
• Volunteered for TechFest, IIT Goa, as an event coordinator
• Active participant in college-hosted coding competitions, such as CodeSprint and CodeShastra
• Contributed to open-source projects on GitHub related to Python web development
• Peer mentor for first-year students in the computer science department

• Participated in the Inter-IIT Goa Cricket Tournament (2022) as a key team member from the Computer Science Department
• Actively involved in music and drama events during the annual college cultural fest
• Participated in the intra-college debate competition organized by the Literary Club in 2020
• Contributed to the organizing team of IIT Goa's national-level TechFest (2022), assisting in event planning and coordination
• Participated in table tennis doubles during the college's annual sports meet in 2021