YASABANTA NAIK
Team Leader
Pune
Summary
>7 Years of Experience in O365, Admin Exchange Server, MS Applications, VMware & Active Directory administration Professional work in 3 different organizations.
>Microsoft Office License Changes & O365 with Active Directory Administration. VMWare & RDP Server Configuration. Adding Policies & Roles for the users. Network & Remote Desktop troubleshooting in Windows OS.
>Currently Supervising a Team of 17+ members to drive smooth business & improve expansion.
Establishing effective communication between the project manager & associate to enhance operations.
Coordinate closely with other team members to ensure customer needs were met & exceeded.
Overview
7
7
years of professional experience
Work History
Senior Technical Process Executive
INFOSYS Ltd
Pune
- Worked 4 Years in 2 Different Project as an SME in Conagra Foods & APL Logistics
- Worked in Remedy Tools, Service Now, SAP (r3P), Enterprise Production, AS400 Applications in diffrent Screens, SQL, Service
- Now www.enhancv.com
- E q e
Network Administrator
Wipro Limited
Pune
05.2020 - Current
- Currently working as a Network Reporting Expert, handling servers tickets with clients
- Works in creating to Daily Agent Reports & handles Escalations from L1 Agents
- Responsible for smooth functioning of technical operations, monitor and evaluate staff progress, assist with training of new agents
- TICKETING TOOLS
- Service NOW BMC Remedy
Technical Analyst Concentrix
x
Pune
08.2018 - 05.2022
- Worked for 1 Year & 9 Months, Wor.ked in MAC Filtering, Network Ports, VLAN
- CDFE, VMware
- Supporting Applications & configuration all sort of query related to Networking.
Education
SSC -
Deepika E.M School
HSC - undefined
Sanskar City International School
Bachelor of Business Administration - undefined
Maharshtra Institute of Technology
Master's of Business Administration - undefined
Utkal University
Skills
O365 Active Directory Admin Exchange VMware SAP (r3p) Service now Remedyundefined
Accomplishments
- Avaya & CIPC IP configuration
- Label/Laser Printer troubleshooting
- Multifunction Printer mapping and troubleshooting
- Networking & Routing
- Configure DHCP & DNS
- Creations & Configure Identity and Access
- Management IAM Groups and Users for improved login for the users
- Configured Multi Factor Authentication
- Configured Servers, Security Groups, and different groups to access EC2 Console
- IPv6/IPv4 configuration
- Configure IP Addressing scheme for different topologies
Timeline
Network Administrator
Wipro Limited
05.2020 - Current
Technical Analyst Concentrix
x
08.2018 - 05.2022
Senior Technical Process Executive
INFOSYS Ltd
SSC -
Deepika E.M School
HSC - undefined
Sanskar City International School
Bachelor of Business Administration - undefined
Maharshtra Institute of Technology
Master's of Business Administration - undefined
Utkal University
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