Desiring a role as a Team Lead with Carelon Company. I have extensive experience and knowledge in healthcare, long-term care, and Medicare. Dedicated to innovation and ongoing professional development, I bring advanced management, research, and problem-solving skills. I aim to work in a challenging atmosphere, leveraging my potential to fulfill organizational goals and achieve success through consistent hard work and determination.
Trained batches at WNS, mentored new hires, and provided training to new hires at Capgemini.
Coordinating with the onshore team for performance and daily production, meeting SLAs for assessments, calls, and claims, creating weekly dashboards and daily reports, enhancing team performance and conducting audits, processing medical claims and benefit eligibility assessments for long-term insurance clients, managing individual and team performance, training new employees and mentoring trainees.
Listening to music, gym, and shopping.
I hereby declare that all the above-furnished details are true to the best of my knowledge and belief.