Yash Anand
Navi Mumbai
Summary
Skilled Application Support Analyst with expertise in SQL and Linux-based systems. Experienced in high-volume environments with strong analytical, communication, and organizational abilities. Complex problem solver able to thrive in fast-paced and challenging roles.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Developer/Production Support engineer
SBI-CKYC, Tata Consultancy Services
Mumbai
05.2022 - Current
- Currently working as Developer/Production Support engineer with the India's premier banking institution
- Providing technical support to end-users/Clients, addressing their issues and inquires promptly and professionally
- Developing and executing SQL queries to verify the proper insertion, deletion and updating into the oracle supporting tables and database.Collaborated with cross-functional teams to design, implement, and maintain SBI CKYC software applications
- Production Support of Applications
- Handling client escalations and difficult situations
- Deep analysis to understand the client problems and issue and trying to address the same.
Business Development Associate
BYJU'S
Patna
07.2021 - 11.2021
- Created and implemented a lead generation program that identified and generated multitude of qualified leads
- Conducted customer surveys and interviews to identify areas of improvement and develop new products and services
- Conducting a thorough examination of sales variances, compiling a detailed report using SQL, and engaging in deliberations with upper management.
Business Executive
Monde Healthcare Pvt. Ltd.
New Delhi
07.2019 - 06.2021
- Analyzed and evaluated market trends and customer feedback to identify and capitalize on new business opportunities
- Led a team of sales and marketing professionals to exceed quarterly sales targets by 40%
- Generating and analyzing sales differences, followed by a comprehensive report generated using SQL, and engaging in discussions with senior management.
Education
B.E in Chemical Engineering -
BMS College of Engineering
Bengaluru, Karnataka07.2019
Skills
- SQL
- PL-SQL
- Application Support
- Linux
- Debugging
- Problem Solving
- Testing and Maintenance
- Data Analytics Tool
- Power BI
Certification
- Google Cloud Certified Associate Cloud Engineer
- The Fundamental Of Digital Marketing
Additional Information
Completed B.E in Chemical Engineering with 8.21 CGPA, Completed HSC from CBSE board with 87.2%, Completed 10th from CBSE with 10.0 CGPA
Achievementsandawards
- Star of the Month Award
- Star of the Quarter Award
- Star Team Award
Languages
- Hindi
- English
Hobbies and Interests
- Basketball
- Gardening
- Listening Music
- Investment Analysis
- Trekking
Languages
Hindi
First Language
English
Intermediate (B1)
B1
Timeline
Developer/Production Support engineer
SBI-CKYC, Tata Consultancy Services
05.2022 - Current
Business Development Associate
BYJU'S
07.2021 - 11.2021
Business Executive
Monde Healthcare Pvt. Ltd.
07.2019 - 06.2021
- Google Cloud Certified Associate Cloud Engineer
- The Fundamental Of Digital Marketing
B.E in Chemical Engineering -
BMS College of Engineering
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