YASH HARENDRABHAI WADHWANA
Surendranagar
Summary
Results-driven Shop Manager with a proven track record of boosting customer satisfaction by 50% and increasing sales by 12%. Expertise in team leadership, problem-solving, and bilingual communication in French and Portuguese.
Overview
3
3
years of professional experience
Work History
Shop Manager
Sales
Guinee
10.2021 - 10.2024
- Developed a working knowledge of products and developments in the pharma industry to provide current recommendations and assistance to boost customer satisfaction by 50%
- Supervised daily operations and 12 employees, providing sales and customer service training and conducting performance evaluations 2 times per year
- Boosted sales by 12% by retaining 90% of employees, following daily sales plans, managing expenses, and improving metrics through salesfloor strategies and customer feedback
Retail Sales Associate
- Demonstrated a sales and customer-focused mindset by greeting customers within 5 seconds of entering the store, offering assistance, and promoting store products and sales
- Organized shelves and restocked merchandise as needed to ensure customers could access desired items
Education
H.S.C. -
G.H.S.E.B.
S.S.C. -
G.S.E.B.
Skills
- Organization
- Verbal Communication
- Flexible
- Problem Solving
- Empathetic
- Bilingual (French- Portuguese)
- Retail Store Manager
- Basic with Computer
- Graphic Designing
- 3D Animation
- Hard working and good team player
- Good interpersonal skills
- Leadership quality
Languages
- Hindi
- Gujarati
- French
- Portuguese
- English
- Hindi
- Gujarati
- French
- Portuguese
Contact Number
India, 70430 35271
Personal Information
- Age: 25
- Date of Birth: 11/02/99
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Additional Information
No one in my family has any health problems.
Timeline
Shop Manager
Sales
10.2021 - 10.2024
Retail Sales Associate
H.S.C. -
G.H.S.E.B.
S.S.C. -
G.S.E.B.