Soham vijay satle
Senior Waiter
Mumbai
Summary
- Food and Beverage Associate with training in table service, guest communication, and service flow across hospitality settings. Supports smooth dining experiences by assisting with order service, handling 10–20 guest orders per shift, coordinating 5–8 tables per meal service, and resolving 1–3 guest service issues per week. Brings a service-first approach grounded in hospitality studies and practical exposure to food and beverage operations.
- I always consider the guest's preferences regarding what they would like to eat. If they prefer something not on the menu, I coordinate with my kitchen team to make it available for them; this delights them and ensures a satisfying dining experience.
- Knowledge of POS system.
Overview
3
3
Languages
3
3
years of professional experience
Work History
Senior Waiter
Hyatt
11.2025 - Current
- Managed multiple tables efficiently, ensuring timely food and beverage delivery.
- Delivered exceptional customer service in fast-paced dining environment.
- Enhanced guest experiences by providing personalized recommendations based on preferences.
- Resolved customer complaints swiftly, maintaining high satisfaction levels.
- Collaborated with kitchen staff to accommodate special dietary requests effectively.
- Assisted in training new staff on menu items and service standards.
- Mentored junior waitstaff, fostering a positive team environment and improving overall performance.
Intern
Accor
05.2023 - 11.2023
- Assisted front desk operations, enhancing guest check-in and check-out experiences.
- Coordinated with housekeeping to ensure timely room readiness for arrivals.
- Maintained accurate records of guest requests and complaints, ensuring prompt resolution.
- Facilitated communication between departments to streamline service delivery.
- Supported event planning by arranging logistics and coordinating with vendors.
- Engaged in training sessions to learn hotel management systems and procedures effectively.
- Contributed to daily team meetings, sharing insights on guest feedback for service improvement.
Education
B.Sc. - Hospitality studies
Sahyadri College of Hotel Management & Tourism Sawarde, Tal. Chiplun, Dist. Ratnagiri
Ratnagiri, IndiaH.S.C. - undefined
Vinita Vikas Jr. college of commerce Ghatkopar
GhatkoparS.S.C. - undefined
Saraswati Vidya Mandir Ghatkopar
GhatkoparSkills
Customer service
Order taking
Cash handling
Upselling
Menu knowledge
POS systems
Table service
Banquet setup
Room service
Front desk operations
Food safety & hygiene
Reservation handling
Accomplishments
- Participated in master chef Competition.
- Participated in on the rock 2k24 (cocktail mocktail)
Interests
Cake making, playing indoor and outdoor games
INTRESTED DEPARTMENT
Food and beverage service
TRAINING
- GRAND MERCURE BANGLORE GOPALAN MALL, BANGLORE
- I completed my 6months of training in housekeeping, culinary, Food and Beverage service and front office. 2 months in housekeeping, 1 month in culinary , 2 months in Food and Beverage Service , 1 month in front office
Disclaimer
I hereby declare that the above information is true, correct and complete to the best of my knowledge.
Timeline
Senior Waiter
Hyatt
11.2025 - Current
Intern
Accor
05.2023 - 11.2023
S.S.C. - undefined
Saraswati Vidya Mandir Ghatkopar
H.S.C. - undefined
Vinita Vikas Jr. college of commerce Ghatkopar
B.Sc. - Hospitality studies
Sahyadri College of Hotel Management & Tourism Sawarde, Tal. Chiplun, Dist. Ratnagiri