Product-focused leader with a proven record of delivering B2B SaaS solutions in insurance. Led 15+ P&C product releases across North America, blending user insights with data-driven prioritization. Known for driving scalable innovation through cross-functional collaboration
Overview
6
6
years of professional experience
Work History
Senior Software Engineer
Value Momentum - RLI Corporation
05.2023 - 04.2024
Amid declining client confidence in the Hawaii Homeowners platform, implemented strategic stakeholder management and data-driven feature prioritization, securing a USD 700K contract renewal and improving CSAT by 10%
During the unprecedented Maui wildfire emergency, led rapid Sign & Pay functionality development, defining product requirements and coordinating cross-functional teams, reducing policy issuance time from 5 to 2 days and processing 500+ emergency policies
With growing product backlog causing delivery delays, orchestrated stakeholder workshops and implemented a weighted scoring system, improving sprint efficiency by 20% and increasing roadmap alignment from 65% to 85%
With escalating customer service demands, conducted user research and implemented AI-powered policy support chatbot, reducing call volume by 25% and improving resolution rates by 30% while enabling 24/7 assistance
Identifying a gap in the commercial insurance market, spearheaded integrated Auto-Property insurance product (Garage) through market research and underwriting collaboration, generating 1.5M CAD in first-quarter premiums and acquiring 30+ new clients
Facing inconsistent sprint delivery and team productivity challenges, implemented custom Azure DevOps workflows and standardized estimation practices, improving sprint predictability by 15% and reducing feature cycle time by 10%
Tasked with improving sprint delivery effectiveness, led 5+ sprints as Scrum Master for complex feature implementations, maintaining 90% velocity while reducing post-release defects by 30% and meeting 80% of aggressive milestones
Associate Consultant
Atos Syntel - Penn National Insurance
06.2018 - 02.2021
Led Workers' Compensation product expansion across three states by designing a dynamic premium calculation engine, defining requirements that achieved 98% calculation accuracy, 15% faster underwriting, and reduced errors by 10%
With fragmented product vision affecting delivery, created user flows and system diagrams to secure executive buy-in through comprehensive strategy development, improving operational efficiency by 25% and reducing manual processes by 20%
With critical Duck Creek platform knowledge gaps hindering productivity, developed and implemented a comprehensive training program, enhancing system understanding and operational efficiency for 100+ associates
Education
PGDM - GM
XLRI
Jamshedpur
03-2025
B.E. - Computer Engineering
Savitribai Phule Pune University
Pune
06-2018
Skills
Requirements Analysis
Stakeholder Management
Agile & Scrum Frameworks
A/B Testing
Backlog Grooming
Microservices & APIs
Go-To-Market Strategy
Azure DevOps
Power BI & Tableau
SQL
Achievements Extracurricular Activities
Semifinalist in Reliance TUP a strategic elevator pitch competition to celebrate the spirit of innovation and entrepreneurial zeal (top 22,800 participants), demonstrating business innovation and strategic thinking.
Moderator for the 'Strategic Product Leadership: Building Long-Term Strategies' segment at Aurora 2.0, a product management symposium organized by XLRI, featuring industry leaders from Microsoft, PayPal, Amadeus Labs, NielsenIQ, and UKG.
Elected Coordinator for the Corporate Workshop Committee at XLRI, driving strategic initiatives and Class Representative.
Secured second place in the Innovation-2017 CSI project competition, showcasing problem-solving and technical abilities.
Tripled sponsorships as Marketing Head for CodeFiesta 2017 through effective networking and negotiation.