Yash Rai
Sr-CSR
Patna
Summary
Dynamic and results-driven professional with extensive experience at Landmark Group, excelling in customer support and complaint resolution. Proven track record in achieving sales targets while enhancing store operations and maintaining SOP compliance. Strong problem-solving abilities complemented by effective floor supervision skills, ensuring optimal stock availability and customer satisfaction.
Overview
4
4
years of professional experience
Work History
SR CSR
Landmark Group
06.2022 - Current
* Recruiting, Training
* Collect feedback from the customer, act promptly and initiate follow up action
* Promotion and Marketing
* Overseeing Supplies
* Maintaining SOP
* Availability of stock
* Store operations
* Shrinkage and Damage control
* Achieving sales Target
Education
Bachelor of Science - Computer Science
Karunya Institute of Technology
Coimbatore, Tamil Nadu 04.2019
Skills
Customer support
Timeline
SR CSR
Landmark Group
06.2022 - Current
Bachelor of Science - Computer Science
Karunya Institute of Technology