Ticketing Supervisor
- Maintained accurate records of all ticket sales transactions.
- Resolved customer complaints in a timely manner.
- Trained new staff members on ticketing system processes and procedures.
- Implemented strategies to improve efficiency within the ticketing department.
- Developed relationships with local businesses in order to increase visibility of upcoming events .
- Designed and maintained special ticket offers, directed implementation through ticket sales and service staff and created annual season ticket holder upgrade program.