Yash Rathore
New Delhi,DL
Summary
Assistant Store Manager at UNIQLO , skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
2
2
years of professional experience
Work History
Assistant Store Manager
UNIQLO
07.2023 - Current
- Experienced working in 4 different locations across India with unique market dynamics.
- Mastered managing a team over 70 members in a large store.
- Responded to customer concerns, working with team members to significantly raise customer satisfaction ratings.
- Creating daily & weekly work schedules for employees to accommodate business demands.
- Managing sales and inventory plan to scale business and have adequate quantity to serve all customers needs.
- Supervising and evaluating staff to help improve skills, achieve daily objectives, and attain advancement, through strong Sales floor Leadership.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations using regular store checks.
- Created and maintained safe and secure work environments for employees.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Industrial Trainee
Taj Group Of Hotels
12.2021 - 03.2022
- Studied functional relationships between diverse operations to assess impact of different decisions and protocols.
- Worked closely with industrial professionals to expand upon acquired training with practical knowledge.
- Developed and maintained positive relationships with guests for satisfaction.
- Paid attention to detail while completing assignments.
Education
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management, Catering & Nutrition Pusa
07-2023
Skills
- Customer service and engagement
- Sales & Stock management
- Staff Training & Development
- Business Management
- Layout Planning
- Work Schedule Planning and Prioritization
- Sales Floor Command / Workforce management
- Staffing Plan
Accomplishments
Hired as UNIQLO MANAGEMENT CANDITATE in the year 2023 at UNIQLO, Japanese retail-giant to develop as future business leader for the company
Timeline
Assistant Store Manager
UNIQLO
07.2023 - Current
Industrial Trainee
Taj Group Of Hotels
12.2021 - 03.2022
Bachelor of Science - Hospitality Administration And Management
Institute of Hotel Management, Catering & Nutrition Pusa