Yash Sanjay Bambarkar
Mumbai,India
Summary
Hotelier with 4 years of experience in bar services and bar management. Self-motivated individual offering excellent skills in guest relations and upselling products and services. Issue resolution and customer service skills. Good quality of knowledge about products and alcohols. Certified in STCW course, ship Familiarization course and crowd and crises management course.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Bartender
Mediterranean Shipping Company (MSC CRUISES)
12.2023 - Current
- As the Assistant Bartender I used to open up the bar as per high quality standard with all the stocks with proper equipment’s, preparing the garnishes for cocktails, juices and other set up for alcohol
- Provided great service in the bar with fast and perfect skills
- I used to take care of all the inspection which were happening on board by the Inspectors and I used to make sure my bar is clean and is in proper condition as per Public health hygiene
- As the asst bartender it was my responsibility to take care of all the customs of alcohol, ordering of cargo, setting up the cargo, and clearing all the inspection like Public health inspection, environmental inspection, service inspection in great and well deserved condition, inventory of the alcohol and equipment’s of the bar after every cruise
- Had a great name on board with good comment forms from the passengers
- Discreetly handled difficult situations involving intoxicated patrons or disruptive behavior.
- Provided excellent customer service by responding promptly to inquiries, complaints and requests for assistance.
- Checked identification of customers to ensure they met legal drinking age.
- Set up bars for private functions including arranging glassware and preparing garnishes.
- Collaborated with team members during busy periods to ensure efficient delivery of services.
- Ensured compliance with health and safety regulations in all areas of service.
- Monitored guests' alcohol consumption levels in order to ensure responsible service standards were being met.
- Accurately tracked liquor inventories in order to prevent overpouring or theft.
- Stayed up to date on full bar menu and developed extensive mixology knowledge.
- Participated in ongoing training to enhance job skills and knowledge.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Bartender
Nara Thai Colaba
Mumbai, India
01.2023 - 11.2023
- As the Bartender I provided an efficient and smart work to the Bar, handled Bar alone at my joining, awarded as Employee of the month and also took the responsibility of Bar supervisor in absence of Bar supervisor
- I gave my 100% towards Bar sale and maintained Bar as per standard worked with Bar manager and made Mango Festival Cocktail Menu for Company
- Taken good care of my colleagues and the bar
- Maintained all the Inventory of the stock very well
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Resolved customer complaints in a professional manner.
- Participated in weekly team meetings to discuss goals and objectives set by management.
- Stayed up-to-date on latest mixology trends, bar equipment, and sanitation standards.
Bartender
Hotel Fidalgo
Goa, India
09.2022 - 01.2023
- As a Bartender I provided an efficient work behind the bar with providing magnificent Cocktail experience in bar
- Maintaining all the files of Bar i.e Consumption reports, Empty bottle records, FLR, Ordering, store book, maintanence of TP of Alcohol
- Delivered great service to the guest using my good knowledge about products and made their stay memorable
F&B Associate
Oberoi's Group of Hotel
Hyderabad
11.2021 - 08.2022
- Provided exceptional customer service, ensuring guest satisfaction and addressing inquiries promptly.
- Managed food and beverage orders efficiently, maintaining accurate inventory levels throughout shifts.
- Collaborated with kitchen staff to streamline service flow, enhancing overall dining experience for guests.
- Trained new associates on service protocols and menu offerings, fostering a knowledgeable team environment.
Trainee
J.W Marriot
Mumbai
06.2021 - 06.2021
- Coordinated daily operations across departments to enhance guest experience.
- Participated in staff training sessions to continuously improve knowledge of industry best practices and trends.
- Answered telephone calls and emails to assist customers in making reservations.
- Managed dining area operations, ensuring cleanliness and efficient flow of service.
- Collaborated with kitchen staff to communicate orders accurately and promptly.
- Monitored table settings and dining environment to uphold high standards of presentation.
Education
BSC in Hospitality Studies - Hotel Management
Patkar Varde College of Hospitality Studies
04-2021
Skills
- Fast in service
- Good product knowledge
- Mixology
- Cocktails
- Inventory
- Maintaining high standards
- Order preparation
- Patience and empathy
- Promotional skills
- Product presentation
- Reliability and punctuality
- Alcohol safety
- Cleanliness and sanitation
- Safe serving practices
- Handling difficult customers
Languages
English
Full Professional
Hindi
Full Professional
Marathi
Native/ Bilingual
Certification
- Stcw course certificate
- Ship Familiarization course
- Crowd and crises management course
Timeline
Assistant Bartender
Mediterranean Shipping Company (MSC CRUISES)
12.2023 - Current
Bartender
Nara Thai Colaba
01.2023 - 11.2023
Bartender
Hotel Fidalgo
09.2022 - 01.2023
F&B Associate
Oberoi's Group of Hotel
11.2021 - 08.2022
Trainee
J.W Marriot
06.2021 - 06.2021
BSC in Hospitality Studies - Hotel Management
Patkar Varde College of Hospitality Studies