Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Work Availability
Quote
Timeline
Generic

Yash Shah

TEAM MANAGER
B 103 Indraprasth 9 New Ranip

Summary

Confident and articulate individual with commended ability to work with others to achieve set outcomes. Young yet mature school leaver with developed employability skills and personal attribute that support the transition from education to full time employment. Leadership and communication skills developed and demonstrated through engagement in sports club and association. Motivated individual keen to obtain employment in sales and customer serivce related environment. Key strengths include strong attention to detail and willingness to learn and develop professionally.KEY STRENGTHS & EXPERIENCE Confidence in own ability, highly motivated and enthusiastic Eager to learn Ability to work as part of a team as well as independently Hard working, reliable and trustworthy Excellent time management & organisational skills Ensure a safe work environment and culture Cope well under pressure Self-motivated leader Highly proficient in communication skills Team Leader experienced in directing activities of workgroups. Develops strategies, provides training, sets goals and obtains team feedback. Excellent interpersonal and communication skills. Big picture focus with excellence in communicating goals and vision to succeed. Problem solver, networker and consensus builder. Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.

Overview

7
7
years of professional experience
9
9
years of post-secondary education
5
5
Certifications

Work History

McDonalds, Barista
Melbourne
01.2015
  • Preparing coffee
  • Clean & maintain equipment
  • Cash handling
  • Work as team

Sandwich Artist

Melbourne
01.2013
  • Baking bread
  • Maintain clean & safe environment
  • Cash handling
  • Preparing salad & equipment
  • Work as team

Kitchen hand

Hungry Jacks
Melbourne
01.2013 - 01.2014
  • Food preparation
  • Prepare & deliver orders
  • Fill up drink machine
  • Maintain clean & safe environment
  • Work as team

Customer Representative

Going IT Digiting Business
South Melbourne
01.2015 - 01.2017
  • Managing all client #Advertising Companies product #Telemarketing
  • Resolved concerns with products or services to help with retention and drive sales.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Maintained and managed customer files and databases.
  • Conducted surveys to determine customer opinion of products and services.
  • Boosted sales revenue by skillfully promoting diverse service options.

Senior Customer Executive

SATA GLOBE BPM.PVTT.LTD
Ellis
01.2018 - 08.2021
  • Managing the E access #Resolve all client Quarries #Monitioring overall process #Providing support to major accounts
  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Cross-trained and provided backup support for organizational leadership.
  • Coached team members in customer service techniques, providing feedback and encouragement toward reaching sales goals.

Education

Construction Induction White -

VCAL Senior - undefined

01.2015 - 01.2016

Certificate II in Engineering (NAP) - Perform Engineering Measurements

MELBOURNE POLYTECHNIC
MELBOURNE AUSTRALIA
01.2016 - 07.2022

Certificate 22216VIC - Cert II in Building And Con - Construction Engineering

MELBOURNE POLYTECHNIC
MELBOURNE AUSTRALIA

Certificate S(T31013 - Certificate III in Catering - Hospitality

MELBOURNE POLYTECHNIC
MELBOURNE AUSTRALIA
01.2016 - 12.2016

MEM20105 CERTIFICATE II iN ENGINEERING - Engineering (Pre-Engineering)

MELBOURNE POLYTECHINC
MELBOURNE AUSTRALIA
01.2017 - 12.2017

Skills

    Sales expertise

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Accomplishments

    achieved allot of certificates in melbourne,

    also in india have recived alot of employess of the months award

    and have been tittled as highest sales achiver and have be awarded with money as incentive and was given a certificates,

  • Supervised team of 18 staff members.
  • have accomplishes allot of promotion throughout working hard every single day.
  • Created a company-wide, comprehensive training program for all sales team members.

Certification

Construction Induction White

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage

Timeline

Senior Customer Executive

SATA GLOBE BPM.PVTT.LTD
01.2018 - 08.2021

MEM20105 CERTIFICATE II iN ENGINEERING - Engineering (Pre-Engineering)

MELBOURNE POLYTECHINC
01.2017 - 12.2017

Certificate II in Engineering (NAP) - Perform Engineering Measurements

MELBOURNE POLYTECHNIC
01.2016 - 07.2022

Certificate S(T31013 - Certificate III in Catering - Hospitality

MELBOURNE POLYTECHNIC
01.2016 - 12.2016

Construction Induction White

01-2016

Certificate 22216VIC - Cert II in Building and Construction (VES)

01-2016

Certificate S(T31013 - Certificate III in Catering Operations (VES)

01-2016

Certificate - VCAL (Senior)

01-2016

MEM20105 CERTIFICATE II IN ENGINEERING

01-2016

McDonalds, Barista
01.2015

Customer Representative

Going IT Digiting Business
01.2015 - 01.2017

VCAL Senior - undefined

01.2015 - 01.2016

Sandwich Artist

01.2013

Kitchen hand

Hungry Jacks
01.2013 - 01.2014

Construction Induction White -

Certificate 22216VIC - Cert II in Building And Con - Construction Engineering

MELBOURNE POLYTECHNIC
Yash ShahTEAM MANAGER