Yash Srivastav

• Provided strong leadership to enhance team productivity and morale.
• Reviewed and analyzed reports, records and directives to obtain data required for planning department activities.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.

• Accomplished multiple tasks within established timeframes.
• Managed and motivated employees to be productive and engaged in work.
• Defined clear targets and objectives and communicated to other team members.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Developed detailed plans based on broad guidance and direction.
• Leveraged data and analytics to make informed decisions and drive business improvements.
• Established team priorities, maintained schedules and monitored performance.
• Evaluated employee performance and conveyed constructive feedback to improve skills.

• Team Handling

Handling and mentoring team to maintain day to day productivity to achieve monthly targets.

• Lead Qualification and Research

Conduct thorough research on leads and prospects to understand their needs, pain points, and business objectives.

• Client Communication

Establish and maintain clear and professional communication with clients. Initiate and respond to inquires, provide product or service information and address any concern or question promptly

• Market Insights

Stay Informed about industry trends, market dynamics and competitors. Provide valuable insights to the sales and product team to fine-tune the strategies.

• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Communicated directly with customers and partners to build strong business networks and relationships.
• Kept detailed records of daily activities through online customer database.
• Maintained current knowledge of evolving changes in marketplace.
• Set and achieved company defined sales goals.
• Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

• Engaged with customers to build rapport and loyalty.
• Assessed customer needs and utilized suggestive selling techniques to drive sales.
• Built relationships with customers to encourage repeat business.
• Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
• Identified consumer interests and key market identifies for new accounts.

• Assisted customers with wide selection of products and services
• Received and analyzed customer feedback to drive process improvements.
• Analyzed sales data to identify trends and customer preferences, resulting in improved sales performance
• Maintained comprehensive brand and product knowledge to maximize sales opportunities and meet set targets.
• Effectively communicate product or service value propositions to customers. Suggest additional items or upgrades to increase sales and enhance the customer's purchase.

• Used to sell out Market linked Investment plans and Term Insurance plans to B2C clients.
• Determined prospect needs to provide information on suitable products and services.
• Developed engaging sales pitches to promote products and services of company
• Demonstrated products to show potential buyers benefits and advantages and encourage purchases.