Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yash Vadgama

Assistant Manager
Mumbai

Summary

Proven leader in product management, adept at driving revenue growth and product innovation at Zaggle Prepaid Ocean Services and Kotak Mahindra Bank. Excelled in developing B2B payment solutions and commercial credit card strategies, leveraging data analytics and market research. Skilled in cross-functional team collaboration, ensuring project success and customer satisfaction.

Overview

7
7
years of professional experience

Work History

Assistant Manager - Product Team

Zaggle Prepaid Ocean Services Limited
03.2024 - Current
  • Collaborate with Payment FinTechs to create new B2B payment solutions using commercial cards.
  • Identify and develop cross-sell opportunities for card products/solutions to existing clients by working with internal teams.
  • Maintain existing revenue and identify new revenue opportunities within portfolio.
  • Evaluate service, operational, and product processes to recommend improvements for enhanced product performance.
  • Manage the product P&L by setting growth objectives and overseeing key revenue drivers for all commercial card products.
  • Develop product strategies for Corporate Credit Cards, including pricing, positioning, sales, distribution strategy, and card features.
  • Coordinate with various teams (Legal, Compliance, Marketing, BIU) and external entities (Networks, Payment processors, Merchants) for positioning, branding, and compliance.
  • Design, develop, and implement prepaid product solutions to address business opportunities and client requirements.
  • Manage end-to-end projects involving system integration for bank and client ERP systems to enable card spend data tracking.
  • Train internal and external stakeholders on product features and functionalities and provide specialized training to customer success team for effective issue resolution and customer satisfaction.

Assistant Manager - Product Team

Kotak Mahindra Bank
10.2019 - 03.2024
  • Driving Commercial Credit card revenue, profit growth, keeping track of Commercial Credit card business performance and product profitability.
  • Manage Product P&L including setting growth objectives and managing key revenue drivers for all commercial cards product (T&E card, Purchase card, TMC card)
  • Driving Employee Corporate Credit Card business for all Kotak group companies.
  • Analyzing and preparing Dashboards to understand trends and scope to increase spends.
  • Working closely with Operations and BIU/BSG team for Cash rebate processing, Reversals, Data and Technical requirements.
  • Creating Provisioning reports for Vendor payouts, Cash backs and other costs on monthly basis.
  • Working on business promotion campaigns, including Visa offers, rewards, and cash backs.
  • Working closely with corporate card service team for closure of corporate escalations.
  • Liaising with networks(VISA/Mastercard) to drive business goals.

Team Leader

Iprocess Services Pvt. Ltd. (For ICICI Bank)
12.2017 - 10.2019
  • Lead regional team in promoting unsecured loans, Manage team of 8 telecallers.
  • Upload and extract data from Sales CRM, Liaise with Credit team to check disbursement status.
  • Extract, format, process, and provide raw data for all business channels daily. Handle escalations from various branches. Publish daily, weekly, and monthly MIS reports for higher management.
  • Liaise with Regional Managers for data support, Ensure daily and monthly targets are achieved as assigned.

Education

MBA - Marketing

ITM University
Mumbai
04.2001 -

Bachelor of Commerce - Accounting And Finance

Mumbai University
Mumbai, India
04.2001 -

Skills

  • Product Management

  • Data Analytics

  • Product Strategy

  • Market Research

  • MS Office

Timeline

Assistant Manager - Product Team

Zaggle Prepaid Ocean Services Limited
03.2024 - Current

Assistant Manager - Product Team

Kotak Mahindra Bank
10.2019 - 03.2024

Team Leader

Iprocess Services Pvt. Ltd. (For ICICI Bank)
12.2017 - 10.2019

MBA - Marketing

ITM University
04.2001 -

Bachelor of Commerce - Accounting And Finance

Mumbai University
04.2001 -
Yash VadgamaAssistant Manager