Yash Vardhan Singh
Summary
Dynamic IT Analyst committed to optimizing technological frameworks to advance collaboration, drive efficiency, and support overarching business goals. Adept at bridging the gap between business and technology through strategic planning, requirements analysis, and effective project execution.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sr. Executive - Business Analyst | Project Manager
32nd
05.2025 - Current
- Managing full project lifecycle for enterprise Salesforce implementations across Sales, Service, and Experience Clouds — from discovery to deployment and support.
- Implemented Kubaru lead distribution engine to automate and balance lead assignments across sales teams, improving response times by 40%.
- Designed and implemented milestone-based process flows tied to deal closure, automating payment triggers, tracking fulfillment stages, and improving revenue recognition accuracy.
- Spearheading automation initiatives by implementing automated IVR systems, CRM chatbots, and AI-driven social media replies to enhance customer engagement and streamline support processes.
- Collaborating with technical teams to design scalable solutions, ensuring system architecture aligned with business goals and compliance standards.
IT Analyst
Stryker
08.2022 - 04.2024
- Spearheaded Salesforce Lightning component development with 10+ custom solutions and workflow automations. Delivered interactive dashboards for real-time sales and pipeline insights.
- Designed and implemented CI/CD pipelines on Azure DevOps for Salesforce deployments. Reduced deployment cycles by 30% while ensuring consistent and error-free releases.
- Integrated Azure DevOps with Salesforce APIs to streamline data sync and workflows. Enabled seamless cross-platform functionality and reduced manual interventions.
Intern
Stryker
01.2022 - 08.2022
- Worked with cross-functional teams to gather requirements and design solutions that bridged the gap between development and operations.Assisted in designing and creating comprehensive documentation for Salesforce configurations and DevOps processes.
Education
B.Tech - Electronics and Computer Engineering
Vellore Institute of Technology
08-2022
Intermediate - Mathematics
DAV Public School
03.2017
Skills
- Salesforce Configuration and Integration
- CI/CD Pipeline Automation
- Project Lifecycle Management
- Requirement Gathering and Analysis
- Data Analysis and Interpretation
- Problem Solving and Troubleshooting
- Cross-Functional Collaboration
- Strong Communication Skills
Tools
Salesforce Lightning, SQL, MS Visio, MS Excel, MS Project, Jira, Power BI, Zapier
Awards
Spot Award Q1 2023, Stryker Stryker Superstar 2022, Stryker
Certification
Platform Developer - I (Salesforce)
Timeline
Sr. Executive - Business Analyst | Project Manager
32nd
05.2025 - Current
IT Analyst
Stryker
08.2022 - 04.2024
Intern
Stryker
01.2022 - 08.2022
B.Tech - Electronics and Computer Engineering
Vellore Institute of Technology
Intermediate - Mathematics
DAV Public School
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