YASHAS M
Bengaluru
Summary
"I am a highly motivated employee who thrives on new challenges and pushing myself to excel. With a strong work ethic, adaptability, and exceptional interpersonal skills, I am an invaluable asset to any team. I work effectively without supervision and learn new skills quickly, making me an ideal candidate for any position. My commitment to customer service, multitasking, and time management ensures that every customer interaction is a positive and memorable one. When you choose me for your team, you can be confident that I will help you exceed your goals and deliver results that make a difference."
Overview
1
1
Certification
Work History
Associate
Vcatch
Bengaluru
02.2023 - 08.2023
- Contact customers with overdue EMIs via phone calls and text messages to remind them of outstanding debts.
- Coordinate with field collection agents to visit residential addresses of unresponsive customers.
- Engage with customers to understand reasons for non-payment and find mutually beneficial solutions.
- Propose settlement options to customers unable to make full payments, aiming to close accounts by paying settlement amounts.
- Initiate legal actions, such as issuing notices, for customers who fail to make payments for an extended period.
- Ensure compliance with company policies and regulations during all processes.
- Administer the company's portal/software, overseeing backend operations to ensure smooth functionality.
- Troubleshoot technical issues or glitches related to the portal/software.
- Collaborate with the technical team to implement updates or improvements to the portal/software.
Education
Under Graduate - BCA (Bachelor of computer application)
Sesharipuram College
11.2023
Pre University - PUC in Science (PCMC)
Narayana PU College
03.2015
10th -
Air Force School
03.2013
Skills
- Work Planning and Prioritization
- Oral communication
- Customer Engagement
- Customer interaction
Certification
- Certification in 3D Animation & Modelling,
- Certification in Computer networks,
- Certification in Ethical Hacking,
Personal Information
Date of Birth: 03/03/97
Languages
- Kannada
- English
- Hindi
Extracurricular Activities
- Core committee member of an IT Fest, Sheshadripuram College fest 'Incognito'.
- Participated and won several inter college fests.
- Part of cricket and football team in college.
- National Cadet Corps ( A Certificate).
Hobbies and Interests
- Gaming
- Travel
- Photography
- Extreme Adventures
- Sports
Personality Traits
- Confidence
- Teamwork
- Discipline
- Leadership
- Problem solving
Declaration
I hereby declare that the above information is correct up to my knowledge and I bear the responsibility for the correctness of the above-mentioned particulars.
Timeline
Associate
Vcatch
02.2023 - 08.2023
Under Graduate - BCA (Bachelor of computer application)
Sesharipuram College
Pre University - PUC in Science (PCMC)
Narayana PU College
10th -
Air Force School
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