YASHASWINI S

• Manage complete operations for Mutual funds (MF) Portfolio Management Services (PMS) and Alternative investment funds(AIF)
• Efficiently address and resolve queries for relationship managers
• Handle customer queries and concerns, providing comprehensive support and ensuring customer satisfaction regarding their investment profiles
• Coordinate with distributors to resolve queries
• Reports to the head office on timely basis, including weekly, monthly, and quarterly reports
• Scrutinize and process all three products commercial and non-commercial transactions with zero errors
• Transaction follow-up with RTA -CAMS team
• Addressing Email queries, attending walk in investors

• Handling PMS Client’s onboarding for Karnataka Region.
• Handling AIF Clients onboarding for Karnataka Region.
• Handling Mutual Fund transactions for Karnataka Region.
• Maintaining reports required for branch Audit Purpose.
• Addressing Email queries, attending walk in investors.
• Managing Distributor empanelment process.
• Addressing GST, Brokerage queries of distributors.
• Intimation All products (PMS, AIF, MF) application status to intermediaries.
• Assisting the sales team for MIS/Data related activities.
• NAV Disclose on notice board day-to-day basis.
• RTA Visit Every quarter.
• Coordinating with Distributor for online onboarding PMS & AIF Applications.

• Responsible for the Verification of KYCs and Documentation submitted by Channel partner.
• Scrutinizing the Forms.
• Intimation of demat A/c Holdings & Discrepancies to Intermediaries.
• Sharing the Funding details to Intermediaries.
• Sharing corpus take over and Redemption details with Central team for Inflow & Outflow of funds.
• Assisting the Sales Team for MIS related activities.
• Coordinating with the Clients on Transmission Cases.
• Sending NAV Sheet to DRM on Request.
• Managing the AIF Account Opening, Activation, and sharing statements to partners & Clients.
• Managing the International Offshore fund (IEOF) Form Filling, Processing, Processing & Sharing the Statement to partners.
• Coordinating with clients for documentation, guiding clients to do transaction online via WhatsApp, mobile app and website.

Maintain and Update Daily Sales MIS.

• Handling team of field executives and follow ups for smooth process.
• Maintaining trackers and databases as required.
• Meeting operational heads from the distributor’s office.
• General Administrations.
• Receiving documents pertaining to account opening of PMS, Structured Products, Mutual Funds and validating the same for the process.
• Daily update of Sales numbers both PMS and Mutual Funds which captures both purchase and redemption details.
• Creating timely MIS reports.
• Directing the team of field executives about the policies (internal / external) and ensuring proper documentation as per Company norms.

• Attending Inbound calls (About prestige kitchen products)