Yashaswini Shanmukhaiah
Scrum Master/Delivery Manager
Bengaluru
Summary
Delivery Manager with 13+ years of IT experience and a certified Scrum Master. Experienced in managing ed to end delivery of data ingestion ad cloud (GCP)projects leading Agile teas and aligning technical execution with business goals. Skilled in stakeholder management, risk handling and driving Agile practices across cross functional teams.
Overview
14
14
years of professional experience
3
3
years of post-secondary education
2
2
Certifications
4
4
Languages
Work History
Scrum Master
British Telecom
10.2022 - Current
- Led Agile delivery for large-scale data ingestion projects on Google Cloud Platform (GCP), supporting business reporting and analytics use cases.
- Acted as a primary point of contact for product owners business leader's and external stakeholders to manage delivery expectations and priorities.
- Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews, and sprint retrospectives.
- Participated in quarterly BRP (Big Room Planning) to define iteration goals, plan deliverables, and prioritize resolution of technical debt.
- Managed cross-functional teams (8–12 members) across development, QA, and integration streams involving tools like EFB, Ab Initio, and GCP-native services.
- Spearheaded the tokenization initiative to retrospectively identify and remediate user-sensitive data across multiple ingestion sources, ensuring compliance with data privacy standards.
- Proactively identified cross-team dependencies and risks, resolving blockers to maintain delivery momentum
- Tracked and reported key Agile metrics (velocity, burn-down, defect rates) using JIRA, Confluence, and internal dashboards.
Manager (Scrum Master)
Capgemini India
02.2019 - 09.2022
- Led Deluxe and Caixa Bank SFCC Implementation projects as a Scrum Master, ensuring timely and high-quality software deliveries
- Worked closely with Product Owners to define, prioritize, and groom backlogs, ensuring continuous delivery of features
- Facilitated daily stand-ups, sprint planning, and retrospectives, fostering open communication and continuous improvement within the team.
- Implemented Scrum methodologies to improve team efficiency and collaboration, resulting in a 20% increase in sprint velocity.
- Achieved Certified Scrum Master (CSM) certification, demonstrating a strong commitment to Agile principles and continuous learning.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
QA Lead
Capgemini India
02.2019 - 09.2022
- Led QA teams for TSC and Mosaic SF Service Cloud & Sales Cloud Implementation projects
- Conducted end-to-end functional, integration, and regression testing for Salesforce applications
- Led a team of 10 QA engineers in an Agile environment, ensuring high-quality deliverables and adherence to project timelines.
- Collaborated with cross-functional teams to identify and resolve critical issues, enhancing product quality and customer satisfaction.
- Developed and maintained test plans, test cases, and test scripts, ensuring comprehensive test coverage and high-quality software releases.
- Mentored junior team members, fostering growth and enhancing team performance.
- Standardized bug reporting methods for better communication between QA and development teams.
Senior Associate QA L1
Publicis Sapient
01.2014 - 01.2019
- Involved in requirement analysis, test planning, and automation testing for multiple SFCC & ATG e-commerce projects
- Implemented BDD using Cucumber and automated test execution using CATS
- Trained and supported new team members, maintaining culture of collaboration.
- Consistently maintained strong relationships with clients, ensuring clear communication and timely updates on project progress.
- Analyzed defect trends to identify recurring issues, proactively addressing underlying causes before they impacted end-users or production timelines.
QA Engineer
WinWire Technologies
08.2011 - 01.2014
- Executed functional, regression, and content migration testing for SharePoint CMS projects
- Contributed to successful product launches through meticulous end-to-end testing of applications.
- Optimized test coverage by maintaining a well-organized, up-to-date library of test cases corresponding to application requirements changes over time.
- Monitored resolution of bugs, tested fixes, and helped developers tackle ongoing problems by providing QA perspective.
Education
Bachelor of Engineering (B.E.) - Instrumentation Technology
Malnad College of Engineering
Hassan, Karnataka 08.2008 - 04.2011
Skills
Project and Delivery management
Stakeholder management
User story creation and backlog management
Servant Leadership
Agile Coaching and Team enablement
undefinedCertification
Certified Scrum Master (CSM), Scrum Alliance, 1588140
Awards
- Multi-tasking Juggler Award – Capgemini
- Commerce SCG Recognition – Publicis Sapient
- Execution Excellence Award – WinWire Technologies
Timeline
Scrum Master
British Telecom
10.2022 - Current
Manager (Scrum Master)
Capgemini India
02.2019 - 09.2022
QA Lead
Capgemini India
02.2019 - 09.2022
Senior Associate QA L1
Publicis Sapient
01.2014 - 01.2019
QA Engineer
WinWire Technologies
08.2011 - 01.2014
Bachelor of Engineering (B.E.) - Instrumentation Technology
Malnad College of Engineering
08.2008 - 04.2011
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