Yashfeen Khan
New Delhi
Summary
Dynamic, results-oriented professional with extensive experience at Bath and Body Works, specializing in customer relationship management and inventory oversight.
Overview
7
7
years of professional experience
Work History
Senior Sales Associate
Bath and Body Works
New Delhi
12.2018 - 07.2025
- Managed customer interactions to ensure satisfaction and loyalty.
- Recorded daily information in logbook for accurate tracking.
- Ensured compliance with health and quality standards at all times.
- Maintained positive relationships with staff and colleagues to foster teamwork.
- Oversaw inventory management to guarantee product availability.
- Assisted customers with product selection and inquiries.
- Maintained knowledge of current promotions and discounts.
- Collaborated with team members to ensure efficient store operations.
Cabin Crew Member
Jet Airways
New Delhi
03.2018 - 12.2018
- Monitored cabin environment to ensure passenger comfort through temperature and lighting adjustments.
- Ensured passenger safety by adhering to emergency procedures and protocols.
- Assisted passengers with efficient boarding and disembarking processes.
- Coordinated with team members to maintain cabin cleanliness and organization.
- Communicated flight details and safety information clearly to passengers.
- Provided exceptional customer service by promptly addressing passenger inquiries.
- Prepared and distributed in-flight refreshments according to airline standards.
Education
High School Diploma -
Jamia Milia Islamia School
New DelhiBachelor of Arts -
Jamia Milia Islamia University
New DelhiSkills
- Customer relationship management
- Inventory management
- Sales strategy
- Product knowledge
- Logbook documentation
- Visual merchandising
Accomplishments
- Most Energetic and Impressive Award at Jet Airways
- Best Grooming Award of the employee in Bath and Body Works
Languages
English
First Language
Hindi
Proficient (C2)
C2
Arabic
Proficient (C2)
C2
Timeline
Senior Sales Associate
Bath and Body Works
12.2018 - 07.2025
Cabin Crew Member
Jet Airways
03.2018 - 12.2018
High School Diploma -
Jamia Milia Islamia School
Bachelor of Arts -
Jamia Milia Islamia University
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