YASHIKA CHAUDHARY

• Ensured the comfort and safety of the passengers during flights.
• Conducted pre-flight safety checks and demonstrate safety procedures to passengers.
• Provided exemplary customer service and give particular attention to passenger with special needs.
• Maintained high standards in food and beverage handling and presentation.
• Confident in making announcements whenever required and to takeover any emergencies, First Aid related duties.
• Collaborated with the flight crew to maintain a positive and efficient work environment and monitoring the cabin throughout be vigilant at all times.
• Improved teamwork among crew members by actively participating in debriefings and sharing constructive feedback after each flight.

• Resolved 95%+ customer issues within defined timelines, improving service efficiency
• Maintained 90%+ customer satisfaction through proactive support and relationship management
• Analyzed customer feedback to optimize products and sales strategies, boosting conversions by 15%
• Consistently exceeded sales targets by 10–15% month-on-month
• Built strong client relationships, driving 25% growth in cross-selling opportunities

• Executed brand promotional events for industry leading brands.
• Conducted market research and consumer engagement for marketing strategies.
• Enhanced brand visibility and consumer awareness through effective marketing campaigns.
• Utilized strong analytical and communication skills in various promotional activities.
• Increased marketing research efficiency by implementing advanced data analysis techniques and tools.