Yashika Sapra
Senior Finance Associate
Gurgaon
Summary
Dynamic and results-driven professional with extensive experience in lending operations, specializing in EMI processing, reimbursement, and collections. Proven track record of optimizing processes, enhancing efficiency, and ensuring compliance. Seeking a challenging role where I can leverage my skills to contribute to organizational growth and success in lending operations.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Senior Finance Associate
GHV Advance Care (Pristyncare)
12.2021 - Current
- Managed end-to-end lending operations including EMI processing, reimbursement, and collections for a diverse portfolio of clients
- Streamlined EMI calculation processes resulting in a 20% reduction in errors and improved customer satisfaction
- Implemented automated reimbursement systems, reducing processing time by 30% and minimizing manual errors
- Lead a team of loan officers and collection agents, providing training and guidance to ensure adherence to policies and procedures
- Developed and maintained strong relationships with external vendors and partners to facilitate smooth operations and timely reimbursements
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies
- Collaborated with cross-functional teams to identify cost-saving opportunities and improve financial efficiency
- Mentored junior finance team members, fostering a culture of continuous learning and professional development within the department.
- Led efforts to automate finance processes, increasing accuracy and efficiency while reducing error rates.
Relationship Manager
INDIAGOLD
03.2021 - 11.2021
- Calling existing and potential customers to persuade them to purchase the company products and services
- Generating promising leads for the outside sales team to pursue sales
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
- Handling operational work by aligning different loan managers to the locations
Education
PGDM - Marketing Management
Narsee Monjee University
BBA - Bachelors of business administration
Guru Gobind Singh Indraprastha University
Skills
Business partnering
Microsoft Excel proficiency
Relationship management
communication
negotiation
Payment collection
Financial advising
Invoice coding
Debt financing
Teamwork and collaboration
Problem-solving
Multitasking
Operations management
Accomplishments
- Maintained 100% response rate for a month.
- Collaborated with team of 5 in the development of Reimbursement for non FLDG partners.
- Achieved 78% approvals maintaining the collaborations with the vendors.
- Got a book Published "Parallel Horizons:The tales of two lives"
- Resolved product issue through consumer testing.
- Won several quizzes and debate competitions at school.
- Participated in the annual Techno management seminar 'SURGE'.
- Got certified per month for "Team player and Goal Achievements"
Timeline
Senior Finance Associate
GHV Advance Care (Pristyncare)
12.2021 - Current
Relationship Manager
INDIAGOLD
03.2021 - 11.2021
BBA - Bachelors of business administration
Guru Gobind Singh Indraprastha University
PGDM - Marketing Management
Narsee Monjee University