Summary
Overview
Work History
Education
Skills
Mechanical Skills
Electronic Skills
Timeline
Generic

Yashika Dogra

Chandigarh

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

4
4
years of professional experience

Work History

Teleperformance

Consumer Care Executive
Mohali
09.2024 - Current

Associate

People Operations
Mohali
07.2023 - 08.2024
  • Identified opportunities for process improvement.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Prepared weekly reports summarizing data on employee assignments and other related matters.
  • Provided assistance in the development of training materials for new employees regarding their assigned tasks.
  • Compiled data from various sources to create detailed statistical reports on assignment completion rates.

Internship Automation Techniques

Global SPS
Mohali
07.2022 - 07.2022

Education

Diploma in Electronics Engineering -

Indo Swiss Training Center
Chandigarh

Internship Automation Techniques -

Global SPS
Mohali

Matric -

Infant Jesus Convent School
Chandigarh

Skills

  • Critical Thinking
  • Service Assistance
  • Teamwork Skills
  • Communication Skills
  • Microsoft software
  • Leadership Skills
  • Electronic circuit building
  • Working with motors
  • IC operations
  • CNC programming
  • Electrical circuit building
  • Lathe machine
  • Shaper machine
  • Milling
  • Drilling
  • Welding

Mechanical Skills

  • Lathe machine
  • Shaper machine
  • Milling
  • Drilling
  • Welding

Electronic Skills

  • Electronic circuit building
  • Working with motors
  • IC operations
  • CNC programming
  • Electrical circuit building

Timeline

Teleperformance

Consumer Care Executive
09.2024 - Current

Associate

People Operations
07.2023 - 08.2024

Internship Automation Techniques

Global SPS
07.2022 - 07.2022

Diploma in Electronics Engineering -

Indo Swiss Training Center

Internship Automation Techniques -

Global SPS

Matric -

Infant Jesus Convent School
Yashika Dogra