Yash Kiran Goulikar
Hyderabad
Summary
Strategic professional with 8 years of experience in recruitment, customer support, financial management, and operations. Led initiatives that drove revenue growth and improved customer satisfaction. Expertise in talent acquisition, financial analysis, quality assurance, and team management.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Partnerships and Alliances Specialist
Medvarsity Technologies Pvt. Ltd.
Hyderabad
09.2022 - Current
- Established and nurtured strategic partnerships, facilitating measurable revenue growth
- Developed lead generation initiatives and implemented alliance-building strategies to enhance partnership opportunities
- Progressed from Senior Executive (Support Operations) to Faculty Operations, currently leading Partnerships team
Executive – Leadership Hiring
Avance Consulting Services
HYDERABAD
03.2021 - 02.2022
- Sourced and placed top talent, enhancing organizational capability across industries
- Negotiated compensation packages and closed recruitment mandates, aligning talent with client needs
- Conducted financial discussions with clients and candidates, fostering mutually beneficial agreements
Senior Executive – Leadership Hiring
WK Associates LLP
Bangalore
02.2021 - 06.2021
- Sourced top talent and managed end-to-end recruitment lifecycle
- Negotiated compensation packages and successfully closed hiring mandates
- Led financial discussions with clients and candidates to ensure successful partnerships
Executive – Student Operations
Medvarsity Online Limited
HYDERABAD
02.2018 - 02.2021
- Executed strategic programs to drive revenue growth.
- Managed student queries through calls, chats, and ticketing systems, ensuring effective communication.
- Addressed customer concerns quickly, enhancing customer satisfaction.
Customer Relationship Executive
Hinduja Global Solutions
HYDERABAD
12.2014 - 12.2017
- Managed Airtel broadband billing operations in non-voice process, achieving accurate billing and enhancing customer satisfaction
- Provided high-quality customer support, resolving issues to improve customer experience
- Conducted quality assurance tasks to uphold compliance with service standards
- Progressed from customer representative to senior escalation specialist, enhancing support processes
Education
Bachelor of Commerce (B.Com) - Commerce
Gandhi Institute of Technology
Vizag03-2018
Skills
- Talent acquisition
- Operations management
- Financial analysis
- Quality assurance
- Microsoft Office proficiency
- Team leadership
- Time management and organization
- Customer support
- Interpersonal communication
- Conflict resolution
Languages
English
Proficient (C2)
C2
Telugu
Proficient (C2)
C2
Hindi
Native
Native
Certification
Masterclass in Hospital Administration.
Personal Information
Name: Yash Kiran Goulikar
Father's Name: Ramesh Goulikar
Date of Birth: 24-08-1996
Nationality: Indian
Marital Status: Married / Male
Present Address: 2-3-423/3951-B. No. 19/13 Poornodhaya Colony, Amberpet, Hyderabad-500013
Timeline
Partnerships and Alliances Specialist
Medvarsity Technologies Pvt. Ltd.
09.2022 - Current
Executive – Leadership Hiring
Avance Consulting Services
03.2021 - 02.2022
Senior Executive – Leadership Hiring
WK Associates LLP
02.2021 - 06.2021
Executive – Student Operations
Medvarsity Online Limited
02.2018 - 02.2021
Customer Relationship Executive
Hinduja Global Solutions
12.2014 - 12.2017
Bachelor of Commerce (B.Com) - Commerce
Gandhi Institute of Technology