YASHODHA NATRAJ

Tools Used:

• Tool : Global Productivity Hub.
• Tracker : Microsoft Azure DevOps.

Project Description:

• Global Productivity Hub is the productivity tracking tool used by Accenture operations to measure the Productivity of agents.

Key Responsibilities:

• Working as Functional Architect and configurator for the tool.
• Able to manage the client’s expectations so that the resultant system meets their budget and time constraints.
• Set up and maintain the requirements and traceability deliverables.
• Interaction with the clients to deploy the tool.
• Responsible for Product demo, Product Training and support sessions with Clients.
• Assist clients with their queries on the tool.
• Responsible for Managing the deals trackers.

Tools Used:

• Technology : SQL.
• Testing Approach : Manual Testing.
• Test Management Tool : HP ALM, JIRA.
• Tools Used : Control M, AMDOCS CSM, SOAP UI, SQL Developer, Winscp, HP Quality Centre, Caliber RM,

Project Description:

• TELUS is a Canadian national telecommunications company that provides a wide range of telecommunications products and services including internet access, voice, entertainment, healthcare, video and satellite television.

Key Responsibilities:.

• Performed requirement feasibility analysis and identified test scenarios/test objectives.
• Design end-to-end Test cases based on business requirements.
• Involved in Test data identification and gathering.
• Executing the test scenarios and documenting test results.
• Worked as an SME for the team of 4 members and provided many KT to the peer resources.
• Worked as a QA prime and Primed around 8 Projects within and outside of Portfolio.
• Worked as a Functional Tester in Billing and Invoicing Team.
• Responsible for Performing the billing, generating the Invoice and validating the invoice.
• Also worked on generating the Notification files and validating it.
• Preparing test data and involvement in test planning.
• Executing test cases and updating in QC.
• Testing Web Services using SoapUI tool.
• Test case review presentation to the Clients.
• Defect logging and tracking defects.
• Responsible for preparing and sending test execution reports.

Tools Used:

• Technology : Java, HTML, Oracle/SQL
• Testing Approach : Manual Testing
• Test Management Tool : HP ALM, JIRA
• Tools : SoapUI
• BSS Application : Oracle RODOD Applications[Siebel, AIA and OSM]

Project Description

• Rogers Communication is a leading diversified public Canadian communications and media company.
• Rogers provide a broad range of services to individual consumers and businesses, including wireless voice and data communications, high-speed Internet, cable television, cable telephony, and data networking services.

Key Responsibilities:

• Worked as a Functional Tester in Assembly Test team.
• Responsible for testing RODOD Applications [Siebel, AIA and OSM].
• Requirement gathering, Preparing test data and involvement in test planning,.
• Prepared test cases for Assembly testing against requirement specification.
• Performing sanity testing once the build is ready to test.
• Executed functional testing, non-functional, GUI Testing and regression testing.
• Generated the test defect reports and reported it to the development team for bug fixing.
• Testing Web Services using SoapUI tool.
• Knowledge on Services virtualization.

Tools Used:

• Technology : Java, HTML, Oracle/SQL.
• Testing Approach : Manual Testing.
• Test Management Tool : HP ALM, JIRA.
• Tools Used : SoapUI.
• BSS Application : Weblogic, Siebel CRM, Cordys, AIA.
• OSS Applications : EAI,OMS,SNI

Project Description:

• KPN is a leading provider of telecommunications and IT services in the Netherlands.
• They have a variety of brands to serve the diverse target groups and markets: consumers, businesses and large corporate customers.
• KPN operates a mobile services network for 2G 3G and 4G LTE technologies.

Key Responsibilities:

• Worked as a Functional Tester in Final Integration Test team.
• Responsible for testing the Integration between BSS and OSS components.
• Prepared test cases for Integration testing against requirement specification.
• Executed functional testing, non-functional, GUI Testing and regression testing.
• Generated the test defect reports and reported it to the development team for bug fixing.
• Requirement gathering, Preparing test data and involvement in test planning,.
• Functional/non-functional, End to end Test case preparation/execution from both BSS and OSS perspective.
• Creating the Orders in BSS and Provisioning the Orders at OSS.
• Updating Regression test log with the test cases for each Release.
• Knowledge sharing with the other team members.
• Testing Web Services using SoapUI tool.
• Performing sanity testing once the build is ready to test.
• Testing the end to end provisioning of mobile, internet, and IPTV services of KPN.
• Executing end to end testing by involving multiple systems and vendors.
• Responsible for providing support to senior QA integration tester in the development and execution of integration test cases.