Yashodhara Devi

• As a Business Analyst, collaborated with stakeholders across departments to gather, analyze, and document business requirements, translating them into functional specifications and actionable insights.
• Conducted gap analyses, process mapping, and root cause analysis to support data-driven decision-making and process improvements.
• Worked closely with product managers, developers, and QA teams to ensure smooth execution of system enhancements and software implementations.
• Facilitated workshops and stakeholder meetings to elicit requirements, validate solutions, and ensure alignment with business objectives.
• Supported user acceptance testing (UAT), writing test cases and coordinating feedback to ensure high-quality deliverables. Conducted regular reviews of operations and identified areas for improvement.
• As a Product Owner, contributed to the development of business cases, including cost-benefit analysis and ROI evaluations, to support strategic initiatives.
• Prioritized requirements considering the business needs and risks scheduling meetings for all relevant stakeholders. Created and managed project plans, timelines and budgets.
• As a Scrum Master, conducted post-project evaluations through Sprint Review and Retrospective rendezvous on leadership level to assess overall success and identify areas for improvement.
• Delivered high-quality presentations showcasing project progress and results, enhancing client confidence in our services.
• Improved client satisfaction by providing thorough and timely project updates and addressing concerns promptly.
• Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
• Served as point of contact for clients regarding Requirement elicitation, follow-up, meeting scheduling, and responses to questions.
• Collaborated with cross-functional teams to develop innovative solutions tailored to specific client needs. Evaluated customer needs and feedback to drive product and service improvements.
• Contributed to leadership content such as whitepapers or blog posts related to relevant industry topics.
• Identified as a Contextual Master and published Success story and experiences achieved through the project accomplishments in TCS Blog board.

Key Skills: Requirements Gathering, Data Analysis, Process Improvement, Stakeholder Engagement, Agile/Scrum, SQL, Business Process Modeling, Documentation

• Company Overview: Former known as CenturyLink Technologies India Pvt Ltd.
• Developed DDT (Data Driven Test) Framework by incorporating: POM as project structure, TestNG for running the Test Suite and creating Reports, Reading Test Data from excel spreadsheets by leveraging the user to have any kind of dynamic Data
• Integrated with CI/CD Tool Jenkins
• Automated Regression Suite and Sanity Suite using the above framework
• Automating the User stories per Sprint along with an advanced HTML Test Report
• Actively participate in preparing Test Atrifacts and other deliverables
• Working in AZURE Devops as a Test Management Tool
• Hands on in working in Grafana (Logs Monitoring Tool) with Loki as Data Source to track the environmental resources usage during the execution in different environments
• Working on Performance and Scalability testing of the application
• Have developed automation API Collection using POSTMAN
• Developed DDT (Data Driven Test) Framework by incorporating: POM as project structure, TestNG for running the Test Suite and creating Reports, Reading Test Data from excel spreadsheets by leveraging the user to have any kind of dynamic Data
  Integrated with CI/CD Tool Jenkins
• Automated the User stories along with an advanced HTML Test Report
• Prepared the Test Atrifacts and deliverables
• Work closely with the stakeholders and Project Managers to drive the complete requirement gathering, discovery phase and eventually oversee STLC lifecycle
• Worked on Manual execution of the process with integration to different customers
• Automated the regression End-to-End flow for customers
• Worked on API testing using SOAP UI
• Perform analysis/review test cases and identify/prioritize the ones which can be automated based on the business needs
• Performed the load testing in SAP environment in both Web and Desktop applications
  The modules included CAR, S4, MIM
  Used Micro Focus Load Runner tool for scripting and analyzing the report
• Domain Experience: Automobile, BFSI (Corporate Loan Management), Power & Energy, SAP S4/HANA, Shipping, Telecom

• Experienced Client facing while contributing to the project
• Worked directly with client by understanding and documenting the requirements, baselined the requirements and acted proactively
• Actively participated in both Manual and Automated execution of various Test Executions
• Prepared the Test Atrifacts and deliverables
• Projects: LLMS (Loan Life Cycle Management System) - Client: SBI - Domain: BFSI / Loan, CDG2020 - Client: FEDEX - Domain: Shipping

• Single point of contact in testing the entire application manually
• Prepared the test atrificats and deliverables
• Projects: DASHBOARD - Client: AT&T - Domain: Telecom, Billing, MDNCN (Marketing Do Not Call Notification) - Client: AT&T - Domain: Telecom, LEMS (Lloyds Employee Management Service) - Client: British Telecom - Domain: Telecom

• Company Overview: sister company of Hospiline Equipments Pvt Ltd., New Delhi
• This is into healthcare domain and India's leading manufacturer in endoscopes and it's accessories
• I worked as a key member in Designing and Production unit whereas we customize and re-design different endoscopes as per the doctor/practitioner/researcher need and sell them out followed by a clinical trial as refurbished equipment
• We did design different surgical accessories also
• I had contribution in analyzing the doctor's requirement and sharing a blueprint of the re-design document along with the pricing quotation
• Sister company of Hospiline Equipments Pvt Ltd., New Delhi