Microsoft Dynamics 365 CRM

Successful Corporate Trainer skilled at developing, implementing and optimizing corporate training programs. Data-driven leader with hardworking approach and clear focus on strengthening companies from inside out. Successful integrating multimedia strategies to diversify instruction and maximize success. Skilled Corporate Trainer with proven success closing gap between company needs and employee abilities. Forward-thinking, motivated and passionate about aligning teams with objectives. Highly organized, analytical and skilled at managing all administrative needs. Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Astute Call Center professional offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Personable Customer Relations leader driven to exceed customer expectations while promoting adherence to company standards and guidelines. Proven history of fostering quick and successful problem resolution, improving customer satisfaction ratings. Demonstrated success in utilizing current technologies to broaden access between customer and organization and improve response time. Client Manager dedicated to assisting account executives and account teams by performing administrative and client support duties associated with maintaining client accounts. Focused on ensuring excellent service standards and maintaining high customer satisfaction. Experience providing product and services information, and resolving any emerging problems clients might face with accuracy and efficiency. Natural leader experienced in driving great team successes by coaching and motivating team members to increase financial profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Training assessment
Microsoft Dynamics 365 CRM
Power Platform
Salesforce Citizen User
Cisco Citizen User
Merlin Citizen User
Otis Citizen User
Microsoft Certified: Dynamics 365 Fundamentals (CRM)
Music
Reading
Travel
Being a person with a curiosity for everything, I have tried my hands on the activities below:
- Painting
- Debates
-Poems
-Cooking
-Making Soaps and Handwash
-Chocolates
Modern Classroom Certified Trainer (MCCT)
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Microsoft Power Platform Functional Consultant
Microsoft Power Platform Fundamentals
Microsoft Certified: Dynamics 365 Fundamentals (CRM)