Organized And Dependable Candidate Successful At Managing Multiple Priorities With A Positive Attitude. Willingness To Take On Added Responsibilities To Meet Team Goals.
Madeira , Funchal
Overview
5
5
years of professional experience
1
1
Language
Work History
Hotel Waiter
Vidamar Resorts Madeira
08.2023 - 06.2024
Addressed customer concerns promptly and professionally, resolving issues effectively to maintain positive relationships with patrons.
Maintained clean and organized table settings, ensuring a comfortable and inviting atmosphere for guests.
Enhanced guest satisfaction by providing exceptional dining experiences through attentive service and timely delivery of orders.
Coordinated with banquet staff during events to ensure seamless execution of service plans for large groups of attendees.
Handled high-pressure situations during peak hours while maintaining professional demeanor and prioritizing guest needs.
Contributed to the hotel''s reputation for excellent service by consistently receiving positive reviews from satisfied customers.
Maintained clean and safe work environment. Prepared tables for breakfast and dinner.
Refilled beverage glasses, cleared and reset tables, and stocked service areas.
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Demonstrated strong multitasking abilities while managing multiple responsibilities at once in a fast-paced environment.
Kitchen Helper
Burger King
01.2023 - 06.2023
Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Followed supervisor instructions to complete tasks on time.
Cleaned and organized kitchen stations to promote team efficiency.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
Operated standard kitchen equipment with focus on safety and sanitation.
Promoted teamwork within the kitchen staff by actively collaborating on group projects and consistently providing support where needed.
Improved customer satisfaction through attentive listening to dietary requests and accurately conveying them to the chef.
General Laborer/Packaging/Warehouse Operator
LETA -Leta prestação de serviços Lda
06.2022 - 12.2022
Loaded, unloaded, and moved material to and from storage and production areas
Assisted team members with tasks that require group effort
Collaborated with team members to carry out efficient work with optimal safety and achieve timetables
Notified supervisors of defective equipment or material
Enhanced order accuracy by carefully picking and packing items per customer specifications.
Customer Service Representative
More
02.2021 - 01.2022
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
Answered customer telephone calls promptly to avoid on-hold wait times
Answered constant flow of customer calls with minimal wait times
Offered advice and assistance to customers, paying attention to special needs or wants
Butcher
Chinese Chicken Centre
04.2019 - 01.2020
Cut, trimmed, and ground meats such as beef, pork and poultry to prepare for packaging and sale
Adhere to safety and cleanliness standards and maintained equipment
Maintained and stocked display cases by transporting wrapped products from work area or cooler to display cases
Used boning knife, skewers and twine to shape, lace and tie roasts