Yashpreet Singh
New Delhi
Summary
Dynamic professional with extensive experience as Assistant General Manager at The Hosteller Pvt. Ltd., excelling in operational management and cost optimization. Proven track record in vendor negotiation and employee training, enhancing customer satisfaction and driving profitability. Adept at implementing budgets and fostering staff development to achieve organizational goals.
Overview
7
7
years of professional experience
Work History
Assistant General Manager
The Hosteller Pvt.ltd
Goa
02.2024 - Current
- Oversaw all the hotel operations management consistently.
- Initiated cost-saving measures to optimize operational expenses and increase profitability.
- Developed marketing plans to promote products or services offered by the company.
- Closely monitor operational, financial, HR, and business performance.
- Maintain the property infrastructure to the highest standards, civil, furnishing, equipment, HVAC, plumbing, electrical, etc.
- Negotiated contracts with vendors to secure favorable terms and pricing.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
- Supervised critical budget implementations, employee reviews, training and scheduling for projects.
- Prepared staff work schedules, and assigned team members to specific duties.
- Maintained accurate records of employee attendance, payroll information, sales figures.
Training Manager
Gillco Developers And Builders
01.2023 - Current
- Expertise in creating comprehensive training materials tailored to meet the specific needs of employees at various levels
- Demonstrated success in designing curriculum that enhances skillsets and contributes to overall professional growth
- Facilitate training sessions using various methods, such as workshops, e-learning, and instructor-led training
- Adapt training delivery to different learning styles and participant backgrounds
- Design and implement leadership development programs and organized fun Friday activities to foster the growth of organizational leaders and employees
- Provide coaching and mentorship to emerging leaders
- Organized Fun Friday activities to motivate employees enthusiasm and team bonding
- Department and Responsibilities: Human Resource And Administration / Security / Housekeeping / Food and Beverage
Front Desk Associate
Hyatt Regency Gurgaon
01.2022 - 12.2023
- Responsible for directly interacting with guests throughout their stay
- From the arrival and check-in process through check-out and departures, I provide information about the Hotel, Restaurants, Spa, and surrounding areas to provide an exceptional experience
Event Manager
Heading Wedding
11.2020 - 11.2020
- Develop and implement comprehensive event plans, considering logistics, timelines, and budgets
- Collaborate with clients, VIPs Clients or internal stakeholders to understand their event objectives and expectations
- Identify suitable event venues based on the nature and requirements of the event
- Manage relationships with venue staff
Front Desk (Receptionist)
Hem Associates Events
11.2019 - 11.2019
- Worked at the Front desk and coordinated with the Hospitality team to Fulfill customer satisfaction
- Guest relations duties as Lobby Ambassador
- Assisted in all tasks of the Front Desk & Executive Floor Desk day-to-day operations
Intern
Radisson Blu Dwarka
01.2018 - 12.2018
- Responsible for all activities in the area, from lead generation to closing
- Worked closely with sales Department and support teams to foster high customer satisfaction and generate profit
Education
Master's Degree - Human Resource
Lovely professional University
01.2021
Bachelor's Degree - Hotel management
Amity University Haryana
01.2020
Skills
- Excellent communication skills
- Operational management
- Cost management
- Vendor negotiation
- Employee training
- Customer satisfaction
- Budget implementation
- Digital skills
- Conflict resolution
- Staff development
- Inventory control
- Customer relations
Volunteer Work Awards Affiliations Interests
- National Nutrition Week, 3rd, 2017, Manav Rachna International University
- Master Chef Competition, 3rd, 2018, AMITY NOIDA
- Food Fest, 03/13/18 - 03/14/18, Amity University
- Food Mania Competition, 2nd, 2018, ASH
- Lost Recipe of Punjab Competition, 2nd, 2018, Chandigarh University
- International Food Fest, 1st, 2018, Amity University
- Food Fest, 2019, Amity University
- Panache, 2nd, 2018, Amity University
- Santa Dog Feed Day, 12/25/18
Personal Information
Age: 26
Timeline
Assistant General Manager
The Hosteller Pvt.ltd
02.2024 - Current
Training Manager
Gillco Developers And Builders
01.2023 - Current
Front Desk Associate
Hyatt Regency Gurgaon
01.2022 - 12.2023
Event Manager
Heading Wedding
11.2020 - 11.2020
Front Desk (Receptionist)
Hem Associates Events
11.2019 - 11.2019
Intern
Radisson Blu Dwarka
01.2018 - 12.2018
Master's Degree - Human Resource
Lovely professional University
Bachelor's Degree - Hotel management
Amity University Haryana
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