To secure a position as a Personal Banker and utilize my customer service and banking experience to help customers achieve their financial goals.
To obtain a challenging role as a Personal Banker where I can use my knowledge of banking products, services, and regulations to help customers make informed decisions.
To contribute my expertise in banking operations and customer service as a Personal Banker in an established bank.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Clerk
COSMOS CO-OPERATIVE BANK LTD
Pune
12.2022 - 11.2023
Handling current accounts, saving accounts, fixed deposits, and recurring accounts.
Answer phones, and greet clients warmly.
Provide information for customers who have problems or questions.
Ensuring compliance with KYC.
Processed customer payments accurately and efficiently.
Dealing with the queries of the customers.
Verified fund availability prior to processing customer payments.
NEFT, RTGS, internal bank transfer, pay order, demand draft.
TDS, GST payment.
Audit compliance reporting to the officer.
Provided excellent customer service to ensure satisfaction.
Clerk
SHREE SHARADA SAHAKARI BANK
Pune
07.2021 - 11.2022
Company Overview: Merged Sharada Bank with Cosmos Co-op Bank Ltd.(30 Oct2022)
Handling current accounts, saving accounts, fixed deposits, and recurring accounts.
Answer phones, and greet clients warmly.
Provide information for customers who have problems or questions.
Inward
Outward
Ensuring compliance with KYC.
Checkbook punch.
Dealing with the queries of the customers.
Make payment to the bank customer after checking and validating the customer's signature on the check.
Check the availability of funds before making payment to customer
Assist in filing duties
Daily basis checking mail and revert to customer
NEFT, RTGS internal bank transfer, pay order demand draft
TDS GST Payment
Audit compliance reporting to officer
Jr. Officer Processing
HDB Financial Services (HDFC Bank)
Pune
03.2020 - 07.2021
Customer service provides for all corporate-related queries.
Handling the query desk, service desk, etc.
Bank statement, balance confirmation, and FD statement are provided to the customer.
Cheque book request punching.
Bank details and signature verification.
Cheques-related query handling, customer handling, and maintaining MIS.
Loan Back Office Executive
Truth Finder Service Pvt Ltd
Pune
05.2017 - 09.2018
Maintaining Daily MIS.
Screening and Sampling.
KYC Checks.
Background verification.
Finding Frauds.
Employee Background Check.
Asset Verification.
Employment Check.
Reference Checks.
Tax Consultant
C.A Milind Hendre
Pune
Worked experience for 6 months at a tax consultant.