Yashvi Gupta

• Research, analyze trends, reconcile balances and post payments as needed
• Resolved team member inquiries, and escalate issues to management as needed
• Served as subject matter expert in all cash posting application matters
• Accurately create and reconcile cash posting records for quality control and future auditing purposes
• Performed daily reconciliation between Epic billing system and Bank batch summary reports
• Reviewed and resolved credit balances in Undistributed bucket of accounts
• Post International payments and Transplant Transfers
• Substantiate all unprocessed cash items and submit respective general ledger data to which payments are to be credited
• Post and reconcile payments and/or denials for hospital generated revenue, including:

1. Self-pay and insurance lockbox deposits

2. Credit Cards

3. 835 Electronic Payment & Posting reconciliation

4. Wire Payment

• Identified, researched and resolved billing variances to maintain system accuracy and currency.
• Trained and mentored new team members on accounts payable systems and policies to build cohesive groups and promote operational performance.

• Processing for new business and post issue for US Client.
• Resolves difficult issues regarding payment posting and other matters.
• Verifying the necessary approvals and supporting document.
• Review and verify NB and PI lead task on monthly basis.
• Review and verify all the required paperwork for new business to issue client policy.
• Processing outgoing & incoming transfer request to send / receive fund from multiple carrier company.
• Responsible to process client RMD and systematic withdrawal, address/ beneficiary and ownership change.
• Reviews and analyzes data for in-process claims in order to identify and resolve errors prior to final adjudication •

Work Responsibilities-

• Serves customer by providing product and service information and resolving product and service problems.
• Attracts potential customers by answering product and servicing questions and suggesting information about other products .
• Opens customer accounts by recording account information.
• Maintains customer's complaint , determining the cause of the problem , selecting and explaining the best solution to solve the problem , expediting correction or adjustment , and following up to ensure solution.
• Maintain financial accounts by processing customer adjustment .
• Recommends potential product's or services to management by collecting customer information and analyzing customer needs.
• Prepares product or service reports by collecting and analyzing customer information.