Yasir Arfath

• Delivered end-to-end technical solutions for OSS/BSS domains, including catalogue design and order fulfillment.
• Defined and documented scalable solution architectures aligned with enterprise guidelines.
• Directed multi-vendor teams across India, Central America, and Canada, ensuring delivery within timelines.
• Conducted architecture and design reviews to address technical debt and enhance system stability.
• Established project roadmaps, allocating resources, and facilitating Agile practices for on-time delivery.
• Managed delivery metrics like team velocity, burn-down, and defect tracking for continuous improvement.
• Fostered cross-team alignment for multi-system integration projects.
• Led a team of developers to successfully deliver high-quality software projects on time and within budget constraints.
• Coordinated with cross-department teams like QA, DevOps, and Support to ensure seamless end-to-end software delivery process.
• Enhanced system performance with thorough code reviews, debugging, and optimization techniques.
• Maintained close communication with clients throughout project life cycles for accurate progress reporting and prompt issue resolution.
• Streamlined project processes by implementing agile methodologies, resulting in increased efficiency and faster completion times.
• Served as technical liaison, supporting engineering, management, quality assurance and business base.
• Enhanced team performance by conducting regular training sessions and providing opportunities for professional development.
• Developed comprehensive documentation such as user guides and training materials to facilitate smooth handovers at the conclusion of each project phase.

• Setup and guided a team through Agile transformation, ensuring adherence to Scrum practices.
• Facilitated backlog refinement, sprint planning, and retrospectives for improved delivery cadence.
• Collaborated with product owner for feature prioritization and incremental delivery.
• Monitored and reported on delivery metrics, driving focus on team performance and task organization.
• Assessed new feature releases against established acceptance criteria, validating that functionality met or exceeded customer expectations before deployment into production environments.
• Streamlined QA processes by conducting thorough root cause analysis and recommending corrective actions.
• Supported developers in debugging efforts by providing detailed information on identified defects during the testing process.

• Directed QA operations, driving test strategy implementation and process improvements.
• Coached Agile teams, enhancing productivity and achieving predictable delivery cycles.
• Established KPIs and reporting standards to streamline testing and defect resolution processes.
• Enhanced product quality by implementing comprehensive QA processes and procedures.
• Assessed product quality by monitoring quality assurance metrics, reports and dashboards.
• Conducted risk assessments to identify and mitigate potential quality issues.

● Reviewing the Project requirements and performing overall QA Assessments for the Project to arrive at man-hours required and draft a Project Plan using Microsoft Project.

● Involved in the planning, monitoring, and controlling of the testing activities and tasks.

● Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites.

● Devised the test objectives, organizational test policies, test strategies and test plans in collaboration with the other stakeholders.

● Creating Test Strategy and Test Approach deliverables for all projects and reviewing the same with client and project stakeholders.

● Performing Lead Review of Test Conditions, Test Cases and Expected Results along with the Test Results.

● Ensure proper configuration management and traceability of the tests to the test basis.

● Perform Root Cause Analysis of Production Defects and provide recommendations to overall development and testing processes to improve the DRE.

● Created Metrics for each Project and Release to improvise SDLC/STLC processes in terms of reducing invalid defects, achieve higher defect density, increase DRE, increase resource productivity, improved application and code quality etc.

● Reporting status to the concerned Client Managers and Project Stakeholders on daily basis.

● Accomplishing normalization of test conditions and create modular groups to reduce subsequent planning efforts by creating reusable solutions

● Leading various Software and Quality Assurance (QA) engineering teams within the product line; successfully delivered multiple software releases on time and within budget.