Yasir Hussain
Sr. Executive-O2C Collections/AR
New Delhi
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Sr. Executive-Order to Cash Collections
EXL Service
Noida
09.2021 - Current
- Handling Account Receivable/Collections Portfolio of Canada Based Leading Insurance Group(B2B).
- Maintain records; prepare statements, bills and invoices; process payments; respond to customer inquiries regarding account status; and reconcile booking & Payments.
- Identified Late Accounts & Handled Write-offs, credits, over payments and bad debt recovery.
- Initiated all collection activity-telephone calls, emails, letters as Per the Company Policies.
- Collection of invoices and the management of all related processes dispute,identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
- Working on various ERP Systems i.e SAP & IBM Notes.
- Gathered, evaluated and summarized account data in detailed financial reports.
Senior Credit Collections Analyst
Hadaf Al Khaleej Debt Collection L.L.C
Abu Dhabi
07.2018 - 06.2020
- Contact client debtors by telephone, letter, email or fax, to agree debt recovery plans and follow up as appropriate.
- Responsible for Collection Target, Monitoring authority of Client documents, Maintain Daily MIS.
- Tracking and skip tracing to locate hard-to-find, re-located customers.
- Advised customers of alternative actions and strategies for debt repayment.
- Processed debtor payments and updated accounts to reflect new balance.
- Entered client details and notes into system for interdepartmental access and review.
- Locate and establishing contact with customers using background checks, loan documents, and other paperwork or databases.
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.
- Conducting training of team members to maximize their potential.
Collections Agent
Iqor India Services Pvt. Ltd
Noida
12.2015 - 06.2018
- Directed day-to-day collections functions.
- Persistently reached out to customers with extremely past due accounts to recover lost revenue.
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Counseled debtors on payment options and arranged installment agreements.
- Negotiated with account holders to devise repayment plans and minimize collections receivables.
- Managed past due collection calls, skip tracing, outside collections agency coordination and litigation activities.
Education
Master of Commerce - Insurance And Risk Management
M.J.P Rohilkhand University
Barielly 05.2013 - 05.2015
Bachelor of Commerce - Accounting And Finance
M.J.P Rohilkhand University
Barielly 06.2008 - 06.2011
Skills
SAP
Accomplishments
- Lead Project of Multiple Programs having unallocated cash of $50M Reduced to $12M in 3 Months and Streamlined it to $500K
- Used Microsoft Excel to develop SOP spreadsheets for Team.
Additional Information
- Proficient In Microsoft Office Suite including Outlook,Excel,Word. As Well as Sharepoint ,Notes & Electronic Form Submission.
- Worked on SAP Cash Management System.
- Proficient in Microsoft Advance Excel Vlook-Up, Making Spreadsheet from Wide Raw Data,Pivot sheets etc.
Timeline
Sr. Executive-Order to Cash Collections
EXL Service
09.2021 - Current
Senior Credit Collections Analyst
Hadaf Al Khaleej Debt Collection L.L.C
07.2018 - 06.2020
Collections Agent
Iqor India Services Pvt. Ltd
12.2015 - 06.2018
Master of Commerce - Insurance And Risk Management
M.J.P Rohilkhand University
05.2013 - 05.2015
Bachelor of Commerce - Accounting And Finance
M.J.P Rohilkhand University
06.2008 - 06.2011
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