Exploring new automation frameworks and tools (eg, Selenium, UFT, Cypress)Developing reusable test scripts and function librariesParticipating in automation testing communities and forumsExperimenting with AI and machine learning in test automation
Yasmeen Saleena
Quality Assurance Lead
Bengaluru
Summary
Experienced IT professional with 8.5 years in the field, specializing in Life Sciences and Healthcare for nearly 7 years. Skilled in risk and requirement-based testing, business workflow translation, test planning, defect management, and post-deployment support. Proven track record of leading cross-functional teams, managing complex project deliveries, and collaborating with stakeholders to ensure high-quality outcomes in provider and payer environments.
Overview
9
9
years of professional experience
5
5
Languages
Work History
Quality Assurance Lead
Deloitte
Bangalore
11.2021 - Current
- Translated business requirements into test scenarios, managed test planning, defect management, dry runs, and post-deployment testing support.
- Led testing for core billing and financial accounting revenue applications for large-scale health plan clients, managing multiple project releases.
- Nearly 4 years of Epic EMR integration and end-to-end testing experience across modules such as Cadence, Grand Central, Ambulatory, Radiant, Willow, HIM, and HB.
- Led development and testing of Ambulatory quality dashboards using MicroStrategy for healthcare provider clients.
- Collaborated with clients and business analysts on functional design analysis and requirements preparation.
- Set up and led offshore QA teams, including resource interviews and clean room/VDI setup.
- Worked with client automation leads to design and implement automation frameworks using UFT.
- Ensured timely delivery of daily, weekly, and monthly deliverables; communicated issues and risks to leadership.
- Created requirements for milestones and monitored completion of tasks for QA team.
Patient Financial Services Associate
Cerner Healthcare Private Limited
Bangalore
08.2017 - 11.2021
- Processed patient billing, generated invoices, posted payments, and reconciled accounts.
- Verified insurance eligibility and benefits, obtained pre-authorizations, and resolved coverage issues with providers.
- Assisted patients with billing inquiries, explained financial policies, and provided payment options.
- Reviewed and resolved account discrepancies, collaborating with clinical and administrative staff.
- Maintained accurate patient financial records in compliance with HIPAA and organizational policies.
- Participated in monthly audits and process improvement initiatives to enhance billing accuracy and efficiency.
Technical Support Associate
Concentrix Private Limited
Bangalore
07.2016 - 08.2017
- Provided Tier 1 and Tier 2 technical support for iOS and Mac users, resolving device setup, connectivity, software, and system performance issues.
- Diagnosed and troubleshot hardware/software problems, escalating complex cases as needed.
- Guided customers through solutions via phone, email, chat, and remote desktop tools.
- Assisted with Apple ID, iCloud, and App Store account issues, ensuring data security and privacy.
- Documented support interactions and solutions in ticketing systems; created knowledge base articles and conducted user training sessions.
- Delivered technical assistance for consumer electronics, maintained high customer satisfaction scores, and participated in onboarding and training.
Education
Bachelor of Computer Applications - Computer Applications
Seshadri Puram First Grade College
Bangalore06.2016
Skills
Risk & Requirement-Based Testing
Test Planning & Defect Management
Epic EMR Testing
Health Plan Billing & Revenue Applications
MicroStrategy Reporting
SQL
Agile Methodologies
Project Management
Unified Function Testing
Selenium
MainFrame
JIRA
HP ALM
Microsoft Suite
Accomplishments
- Performed critical automation testing using UFT, ensuring high-quality software releases and minimizing defects in production.
- Led a team of 7 automation testers, providing guidance, mentorship, and oversight to achieve project milestones efficiently.
- Developed multiple function libraries within the automation framework, resulting in significant FTE savings and enhanced reusability of test components.
- Utilized SQL queries to create a comprehensive dashboard, enabling leadership to access timely and accurate weekly status reports for informed decision-making.
- Coordinated with multiple cross-functional teams during release cycles and special updates, successfully completing major upgrades and ensuring seamless integration across systems.
Interests
Timeline
Quality Assurance Lead
Deloitte
11.2021 - Current
Patient Financial Services Associate
Cerner Healthcare Private Limited
08.2017 - 11.2021
Technical Support Associate
Concentrix Private Limited
07.2016 - 08.2017
Bachelor of Computer Applications - Computer Applications
Seshadri Puram First Grade College