Purpose-driven, passionate, and solution-oriented HR professional with over 20 years of experience dedicated to championing organizational charters. Proven ability to engage, influence, and build partnerships across diverse stakeholders globally, consistently delivering results that align with organizational strategy and priorities. Trusted partner and influencer in driving large-scale global projects, successful remote work models, transformations, blitzscaling, re-orgs, change management, and building strong cultures. Serves as trusted advisor and coach to the C-suite leadership team.
Overview
1825
1825
years of professional experience
1
1
Certification
Work History
Independent HR Advisor
Independent HR Advisor
10.2024 - Current
Defining organization values and structure to create a robust career framework for sports and enable growth for students and coaches
Building collaborations and expanding grass root programs t nurture growth of badminton in Tier 2 cities in India
Vice President and Head HR India
NEXTGEN HEALTHCARE Private Limited
10.2018 - 09.2024
Played a strategic role in significantly managing, transforming, and scaling NextGen in India, taking ownership for the site alongside the Managing Director
Transformed the organization from a services mindset to a product mindset
This helped position the vision of the organization
Worked with business leaders to develop an organizational structure aligned with business goals and objectives, driving product mindset behaviors across the India organization
Established the India Management Team structure in the matrix environment
Introduced Managers forums and Leadership cohorts to strengthen engagement and empower leaders and managers
Positioned HR as a 'Business Enabler' rather than a 'Back-office support function'
This helped position HR a key business partner to business focusing
Provided consultation to leaders on organizational talent needs and development, identifying key talent and driving necessary interventions to impact business outcomes
Drove company and people strategy and priorities through 'Get Curious and Get Clear' tours clarifying 'True North'- drive clear communication initiatives to ensure clarity of the strategy, culture, and drive accountability through the organization
Designed an effective employee engagement framework with a focus on communication flow down (top-down) and consistent messaging
Brought significant changes to create an inclusive workplace and drive ownership of managers while equipping them being their partners
Partnered closely with local site leadership and global business and HR teams in the US to drive initiatives
Led the global implementation of Workday with the partnership of global teams, ensuring effective HR operations and compliance
Designed an effective Rewards and Recognition program to drive a high-performance culture and an Employee Referral Program to encourage employee advocacy
Introduced an HR Scorecard to report metrics and conduct Quarterly Business Reviews (QBR) on employee statistics
Created a brand presence for the company through external partnerships with forums like NASSCOM, SHRM, ETWorld, IMA, Zinnov, Jobsforher, GWFM and WEquity
Nominated for the Best Leader Award by the team Shifting mindset from 'services' to 'product'
Setting up a COE structure for HR in India
Benchmarking with best practices in the industry
Transformed and renamed HR to be a 'Business Enabler' from a back-office support function
Successfully transitioned into a 100% 'Work from Anywhere' organization globally ensuring regional alignment
Improved the Employee Satisfaction Score from -29 to +53 on the EXM monitor through enhanced employee connections
Blitzscaled operations from 400 to nearly 1000 employees in partnership with the business
Established the DEI charter for India with ERGs in place and participated in global ERGs
Institutionalized Business Continuity Process (BCP) and Covid support
Won awards and accolades for the India site through Zinnov, Jobsforher, and WEquity for Disruptive Leadership
Partnered with IndiVillage to run the first cross urban-rural mentorship program in India successfully
Chosen as one of the Top 100 leaders of the organization to drive company strategy and objectives
Best Leader Award nominated by the team
Cultivated strong relationships with key stakeholders, including customers, vendors, regulators, and community leaders to promote collaboration and long-term success.
Led cross-functional teams for the successful completion of major projects, resulting in increased efficiency and client satisfaction.
Demonstrated proficient leadership skills to motivate employees and build competent teams.
Negotiated high-value contracts that maximized profitability while mitigating risks for the organization.
Identified opportunities to improve business process flows and productivity.
Championed talent development programs, promoting employee engagement and retention while enhancing overall workforce capabilities.
Built high-performance teams through effective recruitment practices focused on competency alignment coupled with ongoing performance management processes.
Ensured regulatory compliance at all times by implementing robust internal controls systems coupled with proactive monitoring mechanisms.
Represented organization at industry conferences and events.
Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
Founded performance- and merit-based evaluation system to assess staff performance.
Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
Director - Human Resources, India, Global HR Business Partner - Customer Success
INFORMATICA Business Solutions Pvt Ltd
01.2015 - 03.2018
Responsible for the end-to-end HR function in India covering 1000+ employees
Working closely with local site leadership as well as collaborating with Corporate HR in the US and HR Business Partners globally
Global HR Business Partner for the Customer Success team
Designed employee engagement events plan for customer support teams to deliver excellence
Planning and implementation of large-scale employee and family day celebrations, 'Bring Your Kids To Work' program successfully
Part of the core global HR team to integrate HR policies and processes with local nuances
Ran HR programs in collaboration with global teams
Transitioned from a public listed company to a PE firm - redefining company values as the 'True North'
Partnered globally on the 'One team-one dream goal'
Managed Employer Branding
Partnered with the Talent Acquisition team to accelerate campus hiring and set up Innovation Hubs
Drove the DEI Charter for India with a focus on creating the WIN group (Women Network)
Part of the Corporate Social Responsibility Team and engaged with NGOs to support girl child education and the under privileged sector
Established connects with the eco system through Zinnov, Gracehopper and IMA
Recognized as part of the Global High-Performance Leadership Program
Senior Manager Human Resources and Head HR Finacle
INFOSYS TECHNOLOGIES LTD
11.200 - 01.201
Managed business units of Finacle (the banking product unit of Infosys), Transportation & Services, Aerospace & Automobile and Talent Planning and Deployment (TPD)
Responsible for 8000 employees spread across 77 countries and 12 Development centres
Groups spread across R&D, Customer Support, Professional Services, Sales & Marketing and BEF
Played multiple roles in Organization Development, Compensation and HR Business Partner in partnership with the corporate teams
Devised HR Strategy and GEO specific new country penetration plan
Implementation of HR programs like Compensation & Benefits Reviews, Employee engagement surveys, Performance Management, Talent Calibration aligned to the Bell Curve, Exit interviews for all business groups
Worked with the leadership team to put in place Succession Planning and Tier 2 Leadership
Program Managed the implementation of iRACE (Infosys Role and Career Enhancement) a new Career Architecture Framework for the Products Career Stream in partnership with Mercer- This included job evaluations & descriptions, competency mapping, new banding structure, linkage to policies for the product career stream -mapped 99 roles to 19
Instrumental in setting up the HR Shared Services Model for Infosys
Re-designed Business Partner HR Career structure - Re-defined BPHR roles and responsibilities, defined job descriptions for each level
Re-designed policies for Infosys and defined workflows including all HR COE's and HRBP calling out accountabilities and responsibilities (RACI Matrix)
Talent Planning and Deployment
Improved utilization at an org level from 77% in Jan 2014 to 82.5%
Highest conversion of project refusals - 65% of project refusals converted into acceptances
Generated a revenue of USD 3.2 million/month
Arresting Attrition-Successful retention of 200+ employees - Saving of USD 1 million/month
Associate Manager - Human Resources
TCG IVEGA
07.2001 - 11.2002
Managed the end to end HR function for India of 300 employees
Drove large scale hiring of freshers and laterals which helped the company get billable resources on time
Centrally ran the HR programs for the company - Compensation, Benefits, Performance reviews, Leadership programs
Collaborated closely with senior management on strategic planning efforts, aligning departmental goals with overarching company objectives.
Oversaw training and onboarding process for all newly hired employees
Drove PMCC certification for the company
Designed Competency based interviews through role plays
Deputed in Chicago, US for hiring, staff augmentation and overseeing the HR function in the US
Worked through the successful merger of Ivega and TCG
Associate - Human Resources and International Recr
JOBSAHEAD.COM
10.2000 - 07.2001
Set up the HR function in South India for a Dotcom company
Partnered on client calls to showcase the job search engine which helped expand business
Responsible for employee engagement to motivate the Sales team
Management Trainee
CROMPTON GREAVES DIGITAL
02.1999 - 10.2000
HR Management Trainee
Education
Post-Graduation in Business Administration -
Mount Carmel Institute of Management
Bangalore
Bachelor's Degree in Arts - Psychology, History, Economics
Mount Carmel College
Bangalore
Skills
Stakeholder Management
Relationship Building
Strategic Planning
Coaching and Mentoring
Presentations and public speaking
Certification
ICF Training, completed
Exposure to various assessment and quality certification tools - PCMM, iSOP (framework based on Malcolm Balridge Model of National Quality Assessment). Certified SHL and DDI interviewer
Accomplishments
Represented Karnataka State for 10 years at National Level in Shuttle Badminton.
Current State and National Masters Badminton Champion.
Represented India at the Badminton World Masters Championship 2023.
Invited by Singapore Badminton Association to represent them at the FKK International Cup 2024.
Volunteer Experience
Education support and sponsorship for the girl child.
Sports Advisor for Football and Badminton Sports Academies.
Timeline
Independent HR Advisor
Independent HR Advisor
10.2024 - Current
Vice President and Head HR India
NEXTGEN HEALTHCARE Private Limited
10.2018 - 09.2024
Director - Human Resources, India, Global HR Business Partner - Customer Success
INFORMATICA Business Solutions Pvt Ltd
01.2015 - 03.2018
Associate Manager - Human Resources
TCG IVEGA
07.2001 - 11.2002
Associate - Human Resources and International Recr
JOBSAHEAD.COM
10.2000 - 07.2001
Management Trainee
CROMPTON GREAVES DIGITAL
02.1999 - 10.2000
Post-Graduation in Business Administration -
Mount Carmel Institute of Management
Bachelor's Degree in Arts - Psychology, History, Economics
Mount Carmel College
Senior Manager Human Resources and Head HR Finacle
INFOSYS TECHNOLOGIES LTD
11.200 - 01.201
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