Yasmin Salam

Dynamic professional with extensive experience in procurement, excelling in project management and data analysis. Proven track record in process optimization and regulatory compliance, driving operational strategies that enhance efficiency. A strong leader skilled in stakeholder engagement and team development, committed to delivering exceptional results and fostering a culture of continuous improvement.

• Execution Manager for L1 Global Helpdesk at BP,
• Manage a team of professionals delivering/processing the full cycle of PTP
• Leading, planning and implementation of projects related to Procure to Pay and initiative related to Centralization and Efficiency improvements
• Multiple Industry experience of manufacturing, shipping, electronics and banking industries, Lead Transition of
• Accounts Payable process (Helpdesk, Payments, VDM, T&E),
• Expertise in clearing backlogs and maintaining inventory to 1 day
• Improved Accuracy and On Time Payment Metrics from 60% to 90%
• Improved resource productivity through identification of cross training and multi-tasking of resources resulting in 15% FTE reduction
• Improved Payments process accuracy by creating templates on the bank accounts
• Performed internal quality audit on invoices >500K USD to avoid erroneous payments made through US sales and Use tax process
• Lead Fiscal year End project of creating finance master in SAP before New Fiscal Year.
• Created MIS reports for the newly transitioned process, and participated in steering committee meetings to get those approved
• Baselining the project to increase FTE and reduce costs by implementing production management systems and seat utilization
• Analyzed top suppliers who charge interest on late payments and worked towards paying them on time

• Conducting a detailed due diligence on the scope of work and specific areas to be transitioned
• Migration of Finance and Accounting processes from the onshore location to the offshore location
• Translating KPIs into operational parameters and set up the overall engagement governance
• Working out the interfaces, protocols for dependencies on other service providers
• Getting the complete project landscape mapped [at application, portfolio and environment levels] – assessing application structural qualities – to understand the risks associated
• Process Transition- Develop transition plan (project charter), Documentation- SOW/SLA framework signoff, identifying people, coordinating and engaging with onshore project managers

• Managing process operations & spearheading teams for excelling business targets & service delivery metrics
• Preparing & compiling various weekly/monthly reports pertaining to process, which provides intelligence to senior management on accomplishments and productivity.
• Evaluates the key processes control & risk assessment with process review in detail all key reports and act as gatekeeper
• Designs processes and workflow that maximize efficiency, maintain high levels of customer experience, and comply with regulatory and audit requirements
• Playing an active leadership role in day-to-day service delivery
• Identify -Define-Analyze –Resolve and Escalate all process and partner related issues

• Managed 500+ employees globally, highest employees managed was 100+
• Recruiting new hire, mentoring & monitoring performance of team members through performance dashboard, coaching & organization call over session to felicitate constructive feedback sessions
• Leverage the R&R framework to drive motivation and competitive mindset within the team
• Plan & implement succession plan and resource planning framework
• Identify key talent and support career development/work life balance
• Schedule regular training and up skill people & Ensuring effective utilization of people and resources for profitable operations
• Design and implement effective action plan on people survey & liaise with senior leadership team

• Felicitate meetings with key business stakeholder in line with 3D framework (Dialogue, Direction & decisions)
• Leverage Issue log management on open issues related to process
• Drive effective action plan on customer survey & liaise with senior leadership team to improve and sustain feedback
• Provide inputs and analysis on key financial reports
• Organize & planning key changes and way forward on focus areas
• Provide efficiency as per the agreed target

• 20+ yrs of Experience on SAP, Oracle
• PeopleSoft Accounts Payable module
• Concur
• MS Office expertise

• English
• Hindi
• Marathi

• Deployed Citibank Corp Card for GBS Pune Entity
• ~30 FTE benefit so far with Transformation/ Digitization and Tactical projects BP & Accenture
• Cost benefit of $500K annually by creating right shoring opportunities (Accenture)
• Drive Transformation through AI Implementation (OCR) (TCS & Accen)
• Standardizing payments process across geographies with the COE model (Capgemini)
• Process and Policy implementation as per best industry practices (Accenture)
• Expertise in production management, reduced backlogs of 18K in two weeks to 6K
• Brought down unallocated funds from $66Mn to $19Mn in 3 months
• Pre-Payment checks implemented to control incorrect payments
• Debit balance clearing from $35M to $1.5M
• Reduced GR/IR balances from €78M to €27M
• Reduced number of payment runs from 200 to 4 per month by Standardization.
• Build Knowledge Management Practices, Processes for Global Service Delivery
• Automated the recons process and month end accrual process

• Passport Number: U2830521
• Date of Birth: 12/28/81
• Visa Status: USB1/B2

Managed Events in Procurement and to enhance people engagement in the process. Create a culture of belonging, keeping in mind Safety and code of conduct

• Awarded 'Best Manager' and 'Best Team' multiple times in multiple organizations
• I was promoted every 2.6 years, with consistent top ratings
• Experience working with Global teams with Dynamic work culture