Dedicated to self-development, team-player, passionate towards programming and keen to work in challenging projects.
Ready to work closely with both teams and customers to identify most efficient as well as beneficial solutions.
Hi, I’m
Yatharth
Hisar,Haryana
Summary
Overview
2
years of post-secondary education
3
years of professional experience
3
Certificate
Work history
Google Operation Center (GOC)Gurgaon, Haryana
Digital marketing and ressearch senior associate
02.2025 - Current
Job overview
- Conducted market research to identify potential business opportunities.
- Drove customer engagement with effective content management techniques.
- Organised marketing plans and programmes to best support business growth and development.
- Utilised statistical software for accurate data interpretation and presentation.
- Analysed marketing trends for better campaign development.
- Improved client engagement for increased lead generation with professional and personalised communication techniques.
Google Operations Center (GOC)Gurugram, India
Analyst
10.2023 - 02.2025
Job overview
- Maintained in-depth knowledge of industry advancements and emerging software tools to improve analytical workflow.
- Consistently deliver high-quality data analysis and enrichment along with achieving accuracy rate of more than 99% in majority of projects.
- Coordinated high-volume workflow to complete simultaneous high-value and projects also analyzed data sets and studied impacts on business growth and operational efficiency.
TeleperformanceGurgaon , India
Technical Support Associate
08.2022 - 10.2023
Job overview
- Employed advanced troubleshooting and expert storage devices knowledge to solve user problems.
- Voice process - International (North America and Australia)
- Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate of above 95%.
Education
SRM Institute of Science And TechnologyChennai, Tamil Nadu
Master of Computer Applications from MCA - 9.5 CGPA
02.2023 - 01.2025
University overview
SRM UNIVERSITYDelhi, NCR, Sonepat
BCA - Bachelor of Computer Application from Gold Medallist - 8.75 CGPA
2022
University overview
Holy Angel School, CBSEHisar
XII from Medical
2019
University overview
Skills
- Databases : MySQL, Maria DB, Microsoft SQL Server
- Operating System : Linux, Windows, Ubuntu, Kali Linux, Raspberry Pi OS
- Programming : C, C, JAVA
- Web Script : HTML, XML
- Business intelligence tools : Plx, PowerBI
- Salesforce
- Result-Oriented approach
Timeline
Digital marketing and ressearch senior associate
Google Operation Center (GOC)
02.2025 - Current
Analyst
Google Operations Center (GOC)
10.2023 - 02.2025
SRM Institute of Science And Technology
Master of Computer Applications from MCA - 9.5 CGPA
02.2023 - 01.2025
Technical Support Associate
Teleperformance
08.2022 - 10.2023
SRM UNIVERSITY
BCA - Bachelor of Computer Application from Gold Medallist - 8.75 CGPA
Holy Angel School, CBSE
XII from Medical
Certification
- Google Sheets Training - Google Operations Center
- Career Essentials in Data Analysis - Microsoft (LinkedIn Learning)
- Power BI Essential Training - National Association of State Boards of Accountancy (NASBA) (LinkedIn Learning)
Additional Information
Additional Information
- Communication
- Creativity
- Strategy
- Problem Solving
- Adaptability/Flexibility
- Critical Thinking
Projects
Projects
- Science Express - A one stop learning Platform developed using JAVA and MySQL (Using JDBC) .
- YSSS HEALTHCARE - A Programming approach to Symptom based Disease Prediction and Maintain a Patient Database, developed using JAVA and MySQL (Using JDBC).