Yatharth
Hisar,Haryana
Summary
Dedicated to self-development, team-player, passionate towards programming and keen to work in challenging projects.
Ready to work closely with both teams and customers to identify most efficient as well as beneficial solutions.
Overview
4
4
years of professional experience
1
1
Certificate
2
2
years of post-secondary education
Work history
Digital marketing and research senior associate
Google Operations Center (GOC)
Gurgaon, Haryana
02.2025 - Current
- Perform rigorous validation checks to ensure all lead data is accurate, current, and compliant with data privacy regulations.
- Identify Key Decision Makers (KDMs) that align with the company’s Ideal Customer Profile (ICP).
- Maintained Standard Operating Procedures (SOPs) for the enrichment process to ensure consistency across the research team.
Analyst
Google Operations Center (GOC)
Gurugram, India
10.2023 - 02.2025
- Enhanced lead profiles by appending missing information such as direct-dial phone numbers, verified email addresses, job titles, and company firmographics.
- Maintained accuracy threshold on all enriched data.
Technical Support Associate
Teleperformance
Gurgaon , India
08.2022 - 10.2023
- Employed advanced troubleshooting and expert storage devices knowledge to solve user problems.
- Voice process - International (North America and Australia)
- Diagnosed and solved issues for customers against SLAs, maintaining high satisfaction rate of above 95%.
Education
Master of Computer Applications - MCA - 9.5 CGPA
SRM Institute of Science And Technology
Chennai, Tamil Nadu 02.2023 - 01.2025
BCA - Bachelor of Computer Application - Gold Medallist - 8.75 CGPA
SRM UNIVERSITY
Delhi, NCR, Sonepat2022
Skills
- Databases : MySQL, Maria DB, Microsoft SQL Server
- Operating System : Linux, Windows, Ubuntu, Kali Linux, Raspberry Pi OS
- Programming : C, C, JAVA
- Web Script : HTML, XML
- Business intelligence tools : Plx, PowerBI
- Salesforce
- Result-Oriented approach
Additional Information
- Communication
- Creativity
- Strategy
- Problem Solving
- Adaptability/Flexibility
- Critical Thinking
Certification
- Google Sheets Training - Google Operations Center
- Career Essentials in Data Analysis - Microsoft (LinkedIn Learning)
- Power BI Essential Training - National Association of State Boards of Accountancy (NASBA) (LinkedIn Learning)
Timeline
Digital marketing and research senior associate
Google Operations Center (GOC)
02.2025 - Current
Analyst
Google Operations Center (GOC)
10.2023 - 02.2025
Master of Computer Applications - MCA - 9.5 CGPA
SRM Institute of Science And Technology
02.2023 - 01.2025
Technical Support Associate
Teleperformance
08.2022 - 10.2023
BCA - Bachelor of Computer Application - Gold Medallist - 8.75 CGPA
SRM UNIVERSITY
Projects
- Science Express - Learning Platform developed using JAVA and MySQL (Using JDBC) .
- YSSS HEALTHCARE - Symptom based Disease Prediction model.
Projects
- Science Express - Learning Platform developed using JAVA and MySQL (Using JDBC) .
- YSSS HEALTHCARE - Symptom based Disease Prediction model.