Yatharth Sharma
Product Manager
Noida
Summary
Dynamic and results-oriented Senior Business Analyst/Associate Product Manager with over 10 years of distinguished experience across diverse industries, including US Healthcare EMR, DTV/OTT CAS, Ecommerce, and Education. Proficient in the complete software project lifecycle, from inception and implementation to upgrades, operations, and support. Demonstrated expertise in meticulously analyzing data implementation and addressing potential shortcomings. Eager to apply my technical and professional acumen to drive organizational success.
Overview
10
10
years of professional experience
12
12
years of post-secondary education
Work History
Senior Business Data Analyst
Hexalytics
5 2023 - Current
- Successfully delivered Request for Quotation and Deal Module for a leading eCommerce platform serving 200+ internal users and 4,000+ customer groups.
- Led the end-to-end delivery of a $2.5M eCommerce platform for a cloud aggregator, managing a 100-member team across functional and technical domains. The platform facilitated a multi-regional, bidirectional ecosystem, enabling seamless vendor, B2B, and B2C customer management, marketplace handling, white-labeling, and autonomous billing & invoicing.
- Delivered an Order Delivery Prediction Module for warehouse management, integrating with WMS systems to predict order pickup time across multiple locations and provide real-time analytics for operational efficiency.
- Led sales reviews, addressed customer concerns, and identified new business opportunities to shape strategic decisions in weekly planning sessions.
- Product Owner for the Report Builder Application in the K12 Product Suite and RFP Builder for the E-Rate Sync Suite, defining product vision and roadmap.
- Documented user stories, specifications, and product features into detailed work orders, ensuring seamless cross-team communication and requirement alignment.
- Gathered and synthesized customer requirements to create custom wireframes, securing stakeholder approval and driving UX enhancements.
- Orchestrated project planning and execution, collaborating with cross-functional teams to ensure timely delivery.
- Assessed cost feasibility and production capabilities to determine economic viability and strategic investments.
- Partnered with clients to understand business needs, analyze market trends, and align product development with industry demands.
- Spearheaded cross-functional initiatives to successfully launch new products and features.
- Developed comprehensive product documentation, enabling internal teams to stay informed on upcoming releases and functionalities.
Business System Analysis Specialist
NTT Data
07.2021 - 05.2023
- Managed a complete POC product, developing an AI prediction model for its delivery to the sales team.
- Pioneered Tableau dashboard reports for the chronic disease progression model of US healthcare
- Planned & designed customer requirements from 8-year claims data set fetched from various US healthcare government sites
- Spearheaded project meetings, opened lines of communication and promoted cross-team interaction
- Managed project activities such as requirement gathering, analysis, and documentation
- Profound knowledge in using DDL and DML commands to create and manipulate tables in PostgreSQL
- Analyzed teamwork for process efficiency and created WSR reports for the project
- Subject Matter Expert and Advisor on Handling Support & Operation work for healthcare repository application
- Provided efficient resolutions for customer incidents and request tickets thereby, maintaining high-end user productivity
- Supported maintenance & testing of the application servers.
Senior Service Administrator
Nagra Kudelski
06.2017 - 07.2021
- Project management and business analysis for new incoming projects and setting standard operating procedures for the team
- Create end to end procedures to provide service for a hardware product sold in the US to one of the largest automobile dealers. Directed teams in India and Mexico with their complete working life cycle
- Identify potential issues and redesign processes by doing monthly analysis of the complete support and operations work to increase team efficiency and enhance customer experience
- Monitored SQL database activities such as database status, logs, data utilization, etc.
- Handle Incidents, Requests, and Monitoring for various DTV/OTT customers including Indian giants such as Dish TV &SITI Cable along with major OTT European customers like International Hockey Federation(FIH)& Parella Motorsports Holdings(PMH).
- Analyzed user requirement, performed impact analysis and generated system requirements documents
- Worked with customers to understand needs and provide excellent service.
- Train new hires with team procedures and introduce them to company values
Senior associate
Dell International Services, HCLS Group
09.2014 - 06.2017
- Involve in proactive monitoring, alerts, and critical server checks for enhanced stability of the application
- Support team status, utilization, and activity report on a weekly as well as monthly basis.
- Worked varied hours to meet seasonal and business needs.
- Identified and resolved complex issues by applying advanced analytical and troubleshooting strategies.
- Defined work plans in alignment with stakeholder requirements.
- Worked with vendors to resolve equipment failures.
Education
Bachelor of Science - Electronics And Instrumentation Engineering
SRM University
Chennai 05.2009 - 04.2013
High School Diploma -
Somerville School, C.B.S.E
Noida 04.2001 - 04.2009
Skills
Product Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
Latest Delivered Projects
- Delivered an eCommerce platform for cloud business, designed to support cloud vendors, distributors (B2B), and customers (B2C) with a seamless and unified experience. The platform accommodated both API-enabled vendors for automated transactions and non-API vendors, enabling smooth operations through manual intervention. Built as a multi-regional solution, it leveraged a single-instance, multi-service architecture, integrating a BPM tool to manage diverse business operations and customizations efficiently.
- Delivered a Request for Quotation Module that enabled users to generate quotes for the distributor company, incorporating a built-in approval mechanism for a seamless stakeholder experience. The module also facilitated direct communication among all stakeholders within the application, ensuring smooth collaboration and streamlined decision-making.
- Delivered a Deal for Partner module that enabled both users and the distributor company to create deals for multiple products and customers. The module featured a built-in approval mechanism to streamline the process, reduce turnaround time, and ensure a seamless experience for all stakeholders.
- Delivered an application that enabled users to create Request for Proposals, allowing multiple users to collaborate on a single document while leveraging AI capabilities within the platform. The application also featured an integrated approval workflow to streamline the process and enhance efficiency.
Projects from Last Organization
- Developed a proof of concept in Tableau to create a dashboard analyzing chronic diseases across the U.S., helping healthcare organizations identify care gaps, derive insights into rising disease trends, and address underlying factors to enhance healthcare services.
- Worked on an Healthcare EMR repository integrating with other EHR systems Utilized across various hospitals to implement QR code scanning function across these various EHR systems.
Languages
English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Punjabi
Intermediate (B1)
Timeline
Business System Analysis Specialist
NTT Data
07.2021 - 05.2023
Senior Service Administrator
Nagra Kudelski
06.2017 - 07.2021
Senior associate
Dell International Services, HCLS Group
09.2014 - 06.2017
Bachelor of Science - Electronics And Instrumentation Engineering
SRM University
05.2009 - 04.2013
High School Diploma -
Somerville School, C.B.S.E
04.2001 - 04.2009
Senior Business Data Analyst
Hexalytics
5 2023 - Current
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