SAP, SOUL,TALISMA, CREST
Yathin Kariappa KB
Sales & Marketing
Madikeri, KA
Summary
Smart Territory Manager known for leading great teams and overseeing successful projects. Looking for a new position where a career spanning 13 years can be utilized to help an organization be an even bigger success. Highly effective at networking and building great rapport with others. Dedicated to effective leadership and detail-oriented work.
Overview
13
13
years of professional experience
6
6
Languages
Work History
Territory Manager
Mahindra Holidays & Resorts India Ltd
01.2024 - Current
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
- Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
- Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
- Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
- Researched competitor activity and used findings to develop sales growth strategies.
- Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Sr. Relationship Manager
Mahindra Holidays & Resorts India Ltd
04.2020 - 12.2024
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
- Conducted regular review and take proactive measures to ensure credit quality
- Achieved various individual business targets and contributed to performance of team
- Provided guidance, coaching and support for junior teammates
- Maintained enhanced relationships with existing defined contribution clients
- Developed portfolio by prospecting new clients, cross selling and offering suitable corporate services to existing customers
- Created and implemented process for evaluating client satisfaction
- Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
- Gave exciting presentations to prospects and leads in effort to build business opportunities
- Resolved escalated customer issues and boosted retention rates by 80%
Relationship Manager
Mahindra Holidays & Resorts India Ltd
05.2018 - 03.2020
- Generated new business and referral clients in partnership with financial advisors and branch team.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Presented clients with multiple options to meet diverse demands.
- Operated in self-directed environment with minimal input to solve problems and implement resolutions.
- Used effective sales strategies to convince clients to accept proposals, resulting in increase of more than 80% in new business per year.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
- Networked with business leaders and executives to identify clientele within local community.
Sr. Holiday Consultant
Mahindra Holidays India Ltd
03.2016 - 04.2018
- Achieving stretched targets in result-focused environment.
- Making powerful sales presentations resulting in high conversion ratio.
- Resolving member/ customer conflicts wherever applicable.
- Maintaining strong client relationship and high level of customer service.
- Preparing pre-sales proposals for prospective clients.
- Identifying potential customers and new business opportunities within and outside venue.
- Keeping abreast with organization's products and services.
- Maintaining Consistent Average Productivity
- Maintained energy and enthusiasm in fast-paced environment.
- Worked flexible hours; night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and fast-paced atmosphere.
Holiday Consultant
Mahindra Holidays India Ltd
07.2012 - 03.2016
- To make powerful and successful sales presentations in different settings
- To keep abreast with organization's products and services
- To crack profitable deals and referrals
- To achieve sales targets
- Supervised payments via credit and debit cards and handled all sensitive information with professionalism and discreteness.
- Oversaw daily operations to ensure high levels of productivity.
Education
MBA - Marketing & Human Resource
Mukthagangotri
Mysore 01.2014 - 07.2015
BBM - Business Management
St.Anne's Degree Collage
Virajpet 06.2009 - 07.2012
Commerce - HEBA
Pre- University Collage
Murad 06.2007 - 05.2009
High School Diploma -
Sri Rama Trust
Napoklu 06.2006 - 04.2007
Skills
1) Sales & Business Development
2) Customer Relationship Management
3) Team Leadership & Presentation Skills
4) Market Knowledge & Technology proficiency
5) Communication Skills
6) Negotiation Skills & Problem Solving Skills
7) Targets Oriented approach
Additional Information
Sale Performance
- Successfully expanded sale base from 20% to 60% ,
- Generated sales revenue of 20 cr for the period of 7 years
- Produced 100% of annual sales growth
Awards
- Awarded as member of CSO Club for the outstanding performance pan India ( 5 Consecutive years )
- Awarded as part of Club Mahindra Champs Elite Club (Jan & Aug- 2015)
- Awarded as Top Club 20 qualifier pan India (Sep -2016)
- Certificate of appreciation ( Mar - 2017)
- Certification on completion of 5S , A3 problem solving methodology , Kaizen
Languages
Excellent,5,Very Good,4,Very Good,4,Excellent,5,Very Good,4,Excellent,5
Software
Timeline
Territory Manager
Mahindra Holidays & Resorts India Ltd
01.2024 - Current
Sr. Relationship Manager
Mahindra Holidays & Resorts India Ltd
04.2020 - 12.2024
Relationship Manager
Mahindra Holidays & Resorts India Ltd
05.2018 - 03.2020
Sr. Holiday Consultant
Mahindra Holidays India Ltd
03.2016 - 04.2018
MBA - Marketing & Human Resource
Mukthagangotri
01.2014 - 07.2015
Holiday Consultant
Mahindra Holidays India Ltd
07.2012 - 03.2016
BBM - Business Management
St.Anne's Degree Collage
06.2009 - 07.2012
Commerce - HEBA
Pre- University Collage
06.2007 - 05.2009
High School Diploma -
Sri Rama Trust
06.2006 - 04.2007