Smart Territory Manager known for leading great teams and overseeing successful projects. Looking for a new position where a career spanning 13 years can be utilized to help an organization be an even bigger success. Highly effective at networking and building great rapport with others. Dedicated to effective leadership and detail-oriented work.
Overview
13
13
years of professional experience
6
6
Languages
Work History
Territory Manager
Mahindra Holidays & Resorts India Ltd
01.2024 - Current
Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
Improved customer satisfaction and retention through frequent visits, timely response to inquiries, and effective problem resolution.
Optimized sales pipeline management through diligent follow-ups on leads, resulting in higher conversion rates across the territory.
Organized regular training sessions for team members to enhance their product knowledge and overall sales skills.
Achieved sales goals and service targets by cultivating and securing new customer relationships.
Championed new product adoption by effectively communicating its unique selling points and benefits to clients, resulting in accelerated sales growth.
Coordinated trade show participation efforts that led to valuable networking opportunities and increased brand visibility within the industry.
Researched competitor activity and used findings to develop sales growth strategies.
Expanded territory coverage by strategically identifying and targeting high-potential accounts.
Sr. Relationship Manager
Mahindra Holidays & Resorts India Ltd
04.2020 - 12.2024
Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals
Conducted regular review and take proactive measures to ensure credit quality
Achieved various individual business targets and contributed to performance of team
Provided guidance, coaching and support for junior teammates
Maintained enhanced relationships with existing defined contribution clients
Developed portfolio by prospecting new clients, cross selling and offering suitable corporate services to existing customers
Created and implemented process for evaluating client satisfaction
Worked diligently to resolve unique and recurring complaints, promoting loyalty and enhancing operations
Gave exciting presentations to prospects and leads in effort to build business opportunities
Resolved escalated customer issues and boosted retention rates by 80%
Relationship Manager
Mahindra Holidays & Resorts India Ltd
05.2018 - 03.2020
Generated new business and referral clients in partnership with financial advisors and branch team.
Built and maintained relationships with new and existing clients while providing high level of expertise.
Presented clients with multiple options to meet diverse demands.
Operated in self-directed environment with minimal input to solve problems and implement resolutions.
Used effective sales strategies to convince clients to accept proposals, resulting in increase of more than 80% in new business per year.
Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Networked with business leaders and executives to identify clientele within local community.
Sr. Holiday Consultant
Mahindra Holidays India Ltd
03.2016 - 04.2018
Achieving stretched targets in result-focused environment.
Making powerful sales presentations resulting in high conversion ratio.
Branch Manager (Sales) at Mahindra Holidays & Resorts India Limited(Channel)Branch Manager (Sales) at Mahindra Holidays & Resorts India Limited(Channel)