YATIN KHAMBHAYATA
Udwada(R.S)
Summary
Experienced professional delivering exceptional customer service to diverse clients. Proven ability to assess customer needs and provide effective solutions. Skilled in issue resolution, customer relationship management, and product knowledge. Committed to streamlining processes for enhanced customer satisfaction.
Overview
8
8
years of professional experience
Work History
Client Support
Mobibox Softtech Pvt. Ltd.
01.2020 - Current
- Collaborated closely with the management team to create effective processes enhancing the overall client experience.
- Ensured client satisfaction by delivering prompt and accurate assistance in response to inquiries or problems.
Assistant Team Leader
Delhivery Pvt. Ltd. as (ATL)
06.2016 - 08.2017
- Assessed systems and processes to identify possible enhancements.
Education
M.C.A -
S.S Agrawal Institute of Computer Science, Navsari
Navsari, Gujarat07.2019
B.C.A -
Rofel Shri GM Bilakhia College of Applied Sciences, Vapi
Vapi06.2016
H.S.C -
D.C.O Sarvajanik High School, Killa Pardi
Killa Pardi06.2013
S.S.C -
Bhagini Samaj High School, Udwada
Udwada03.2011
Skills
- Client Support
- AWS
- Dynatrace
- Firebase
- Jira Ticketing Tool
- Kibana
- MySQL
- Open Search
- Adjust
- Track Performance
- Customer Service
- Analytical Skills
- App Testing
- Service Monitoring
- Ticketing Tool
- Data Analysis
- Windows Server
- Unity Game Developer
- C#
- XCode
- App Development
Projects
Successfully completed a live project on School Management using technology PHP with MySQL a live project on Market Place for Buying and Selling using technology PHP (Codeigniter Framework) with MySQL
Accomplishments
Awarded as Client Support Hero at Mobibox Softech Pvt Ltd. (2023)
Personal Information
- Date of Birth: 12/03/94
- Gender: Male
- Married
Languages
- English
- Gujarati
- Hindi
Hobbies and Interests
- Travel
- Photography
- Cricket
Disclaimer
The information provided in this resume is accurate to the best of my knowledge. I bear full responsibility for its accuracy and completeness. Any misrepresentation or inaccuracies are unintentional.
Timeline
Client Support
Mobibox Softtech Pvt. Ltd.
01.2020 - Current
Assistant Team Leader
Delhivery Pvt. Ltd. as (ATL)
06.2016 - 08.2017
M.C.A -
S.S Agrawal Institute of Computer Science, Navsari
B.C.A -
Rofel Shri GM Bilakhia College of Applied Sciences, Vapi
H.S.C -
D.C.O Sarvajanik High School, Killa Pardi
S.S.C -
Bhagini Samaj High School, Udwada
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