Yatin Khara
Pune
Summary
Managing business development, customer satisfaction, client relationships and overall services account strategies. Proven abilities in analyzing and interpreting unique problems, with a combination of training experience and logical thinking to get to efficient solutions.
Overview
28
28
years of professional experience
Work History
Manager of Account Management
GlobalStep Services Pvt Ltd
Pune
04.2024 - Current
- Implemented processes that enabled efficient onboarding of new customers onto the platform.
- Identified potential business opportunities by analyzing market trends and competitor activities.
- Collaborated with sales team to collectively drive growth and market share.
Manager Special Projects
GlobalStep Services Pvt Ltd
Pune
11.2021 - 03.2024
- Evaluated project performance and identified areas of improvement to ensure successful completion of projects.
- Prepared presentations summarizing results from completed projects for internal stakeholders.
- Drafted proposal reports on prospective projects to select potential allies, recognize associated risks and calculate possible ROI figures.
Assistant Manager - Sales & Marketing
GlobalStep Services Pvt Ltd
Pune
09.2016 - 10.2021
- Managing Trade Shows
- Calendar Management for CEO
- Travel Desk Management
- Preparing various sales and finance MIS reports and dashboards
- Fleet Management
- Market research
- Working with top brand clients like Disney, Sony, Microsoft,Electronic Arts etc
Sr Account Coordinator
GlobalStep Services Pvt Ltd
Pune
04.2015 - 09.2016
- Prepared presentations for prospective clients outlining company capabilities and services.
- Researched industry trends and competitive landscape to ensure our offerings remain competitive.
- Drafted proposals, contracts, statements of work, invoices, and other related documents as needed.
- Collaborated with cross-functional teams from sales, marketing, finance, operations. to develop solutions tailored to customer needs.
- Maintained up-to-date records of all customer interactions in CRM system for future reference purposes.
- Led weekly status meetings with internal stakeholders to review progress against objectives set forth in SOWs or SLAs.
Account Coordinator
GlobalStep Services Pvt Ltd
Pune
07.2012 - 04.2015
- Conducted financial analysis and created detailed reports for the accounting team.
- Developed new processes to improve accuracy of invoicing and accounts receivable tracking.
- Maintained accurate records of customer payments and account balances.
- Identified discrepancies in customer accounts, resolved issues promptly, and updated records accordingly.
- Generated monthly financial statements for review by senior management.
- Provided support to internal auditors during audit process and prepared required documents as requested.
- Assisted with month-end close activities including journal entries, reconciliations, accruals.
Senior CSR (Finance & Accounting)
WNS Global Services
Pune
05.2010 - 07.2012
- Worked as a bridge between the support function and operations
- Assisting MIS team in preparing new macros for improvement of process
- Acted as a floor mentor in absence of team lead
- Assisting team manager in preparing with various reports
Area Manager
Confidence Petroleum India Ltd
Pune
01.2008 - 05.2010
Warehouse Manager
Samsung India Electronics Ltd
Pune
12.2004 - 01.2008
Plant Manager
SANUJ STEELS PVT LTD
Mumbai
03.2001 - 12.2004
Sales Executive
Gas Point Petroleum India Ltd
Nagpur
09.1997 - 02.2001
Business Development Executive
Times India Services
Nagpur
01.1996 - 07.1997
Education
Bachelor of Commerce - Finance & Accounting
Hislop College
Nagpur03-1995
Skills
- Planning
- Strategy
- Business development
- Process Implementation
- Key Account Management
- Client Relationship Management
- People Management
Languages
Gujarati
First Language
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Marathi
Proficient (C2)
C2
Timeline
Manager of Account Management
GlobalStep Services Pvt Ltd
04.2024 - Current
Manager Special Projects
GlobalStep Services Pvt Ltd
11.2021 - 03.2024
Assistant Manager - Sales & Marketing
GlobalStep Services Pvt Ltd
09.2016 - 10.2021
Sr Account Coordinator
GlobalStep Services Pvt Ltd
04.2015 - 09.2016
Account Coordinator
GlobalStep Services Pvt Ltd
07.2012 - 04.2015
Senior CSR (Finance & Accounting)
WNS Global Services
05.2010 - 07.2012
Area Manager
Confidence Petroleum India Ltd
01.2008 - 05.2010
Warehouse Manager
Samsung India Electronics Ltd
12.2004 - 01.2008
Plant Manager
SANUJ STEELS PVT LTD
03.2001 - 12.2004
Sales Executive
Gas Point Petroleum India Ltd
09.1997 - 02.2001
Business Development Executive
Times India Services
01.1996 - 07.1997
Bachelor of Commerce - Finance & Accounting
Hislop College
Similar Profiles
ABHISHEK KUMAR SINHAABHISHEK KUMAR SINHA
Senior Project Lead at GlobalStep Services Pvt. Ltd.Senior Project Lead at GlobalStep Services Pvt. Ltd.
Adwait KshirsagarAdwait Kshirsagar
Quality Assurance Project Manager at GlobalstepQuality Assurance Project Manager at Globalstep
Shantanu SharmaShantanu Sharma
QA TESTER | TEST ENGINEER at FocusIT Tech Systems Pvt. LtdQA TESTER | TEST ENGINEER at FocusIT Tech Systems Pvt. Ltd