ADITI SHARMA

Project: Basecamp

Role: Sr. Automation Test Engineer

Description:

• Worked on different modules of Basecamp
• Automation lead for MDM and SCAR Modules of Basecamp
• Proposed development and testing improvements to positively impact usability, function and performance.
• Streamlined testing processes through continuous integration and deployment tools, improving overall efficiency.
• Modeled component architecture of testing system, aligning with industry standard designs and existing system code base.
• Implemented advanced automation frameworks such as Playwright with JS/TS with page object model optimizing code reusability and maintainability across projects.
• Moved SCAR existing code from automation framework to MFE Repo for continuous visibility and collaboration with development team.
• Ensured timely completion of all assigned tasks within deadlines while adhering to established quality parameters.
• Provided valuable insights into application performance by conduction of regular regression testing
• Conducted root cause analysis on recurring issues, leading to long-term resolutions that improved overall system stability.
• Established metrics-driven approach to evaluating effectiveness of implemented tests, allowing for better planning decisions moving forward.
• Developed custom test automation libraries, enabling easier scripting and increased reusability across projects.

Tools/Technology: Automation Testing, Playwright, Javascript/Typescript, Gitlab, Jira, Basecamp

Project: KeyBank (Major Client of Zenon)

Role: Test Lead/Manual and Automation QA

Description:

• Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
• Supported product managers and development teams across phases of testing from planning to execution, troubleshooting and reporting within high-volume, agile environment.
• Collaborated with developers and project managers to assess program capabilities, features and testing demands.
• Proposed development and testing improvements to positively impact usability, function and performance.
• Modeled component architecture of testing system, aligning with industry standard designs and existing system code base.
• Studied requirements and explored various tools and techniques for API Automation and recommended best strategy
• Explored and learned Karate DSL, Alloy Integration in detail as part of research
• Studied Swagger documentation to identify requirements and implement correct solution for proposed testing strategy
• Defined testing strategy and approach and related documentation in Confluence
• Creating test scripts in Postman and integrating with Newman in CI/CD
• Creating Rest Assured library Cucumber BDD framework with Java for API Automation
• Demonstrated new product features and functionality to project stakeholders.
• Assessed software bugs and compiled findings along with suggested resolutions for development team members.
• Participated in available trainings to improve software knowledge.

Tools/Technology: Postman, Newman, Rest Assured Library, Java, Cucumber BDD, IntelliJ, Karate DSL, GCP, MySQL/MongoDB, Alloy, Swagger, Manual Testing, Automation Testing

Project: Fynd Platform - Internationalisation of Cart

Role: Quality Engineer

Description:

• New functionality introduced giving users capability to change currency as per their country for end to end order flow
• Acted as lead for testing efforts, including test cases creation, review and test execution assignments along with reporting
• Created roadmap for entire testing effort with requirements analysis for test cases and test data creation
• Tested UI, API and Mobile functionality for end to end order flow
• Regular collaboration with product owner and developers for bug fixes and progress.
• Contributed to root cause analysis to determine core reason for failures and errors
• Participated in deployment for entire feature as representative of testing team

Tools/Technology: Postman, Jira, Kafka Topics, Manual testing

Project: Fynd Platform - Cart and Payments

Role: Quality Engineer

Description:

• Tested cart and payments issues, majorly focusing on promotions functionality across all clients using Fynd Infrastructure
• Manual functionality and backend testing of cart, payments, coupons and promotions for clients using Fynd infrastructure
• Automation code creation and testing using Playwright with Typescript with GitLab repository
• Supported quality team members during corrective action updates.
• Partnered with senior management to analyze issues and find appropriate solutions.
• Researched and evaluated new techniques and technologies to improve product quality.
• Reported on non-compliance issues and other negative factors discovered during production.
• Escalated concerns about project and process quality, referring discovered issues to engineering manager for correction.

Tools/Technology: Playwright, Typescript, GitLab, VS Code Studio, Jira, X-Ray, Postman, Kafka Topics

Project: Swadesh

Role: Quality Engineer

Description:

• Collaborative project within Fynd with Reliance and third party.
• Ecommerce site being developed for Reliance where all artisan and cultural product from all over India will be available to user within and Outside India
• Functional testing of UI and backend for entire ecommerce website
• Acted as lead for shipment section and related queries for all involved systems
• Active participant in building robust solution for Made to Order products
• Gap analysis and identifying blockers to reduce discrepancies and save time and effort
• Integration testing of all systems involved from three different organizations

Tools/Technology: Manual Testing, Jira, X-Ray, Postman, Kafka Topics, Kubernetes Pods, SQL, MongoDB

Project: Azorte/Scan and Go

Role: Quality Engineer

Description:

• Building platform to allow users to scan product SKUs on their phones and make payment on online portal to shop without need of a counter
• Deployed in 3 stores successfully across Mumbai and Bangalore till now
• Functional UI testing for created mobile platform
• Integration and backend testing for systems collaboration of Reliance and Fynd systems and microservices
• Tested order processing, returns, cancellations, refunds, and invoice generation
• Verified data encryption, data sharing and API responses between RPOS and Fynd systems

Tools/Technology: Manual Testing, Jira, X-Ray, Postman, Kafka Topics, Kubernetes Pods, SQL, MongoDB, AWS S3

Project: JioMart

Role: Quality Engineer

Description:

• Ecommerce website for Reliance
• Regression testing of existing functionalities and reported any inconsistencies
• Participated in testing of new verticals introduced on existing online platform
• Regular testing of any new changes or features deployed as per client’s demands
• Integration and backend testing for systems collaboration of Reliance and Fynd systems and microservices
• Participated in automation efforts using Playwright with Typescript
• Part of team exploring Xray as tool for entire organization and guided member QAs with demo and usage

Tools/Technology: Manual Testing, Automation Testing, Playwright, Typescript, Jira, X-Ray, Postman, Kafka Topics, Kubernetes Pods, SQL, MongoDB.

Project: Project Fenix
Role: HRIS Analyst/QA
Description:

• Created Test Plan Approach document and presentations for stakeholders and team.
• Supported product owner with documentation of User Stories and Acceptance Criteria.
• Facilitated discussion, decision making, and conflict resolutions across 3 cross-functional teams.
• Acted as project lead in absence of team lead. Coordinated work with various teams to solve problems and improve efficiency for software testing and automation.
• Organized and facilitated daily scrums, stand-ups, sprint reviews and sprint planning meetings.
• Implemented Agile mindset by conducting burndown charts, team velocity analyses and continuous improvement initiatives
• Monitor and manage dependencies on other teams and external projects to ensure productivity and foster innovation
• Supported identifying requirements and scope creation. Led Test Planning, Test Case Writing and execution processes
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches. with team and stakeholders to gather and report progress
• Created accurate and successful test scripts to manage automated testing of application using Selenium and Java
• Monthly execution of automation test scripts as part of regression testing
• Reviewing and updating code of other team members and updating code on GitHub
• Collaborated and led individually on Change Requests from requirements gathering through test case execution to reporting to live demo and sign-off on closure

Technology/Tools: Selenium, JAVA, Octane, HP ALM, Eclipse, PeopleSoft 9.2, GitHub

Project: WorkForce Dimensions
Role: HRIS Analyst/QA/Test Lead
Description:

• Acted as project lead for testing - Implemented for 5 clients till now
• Created Test Plan Approach document for stakeholders and team, Identified Risks and Contingencies
• Successfully transformed team's waterfall mindset to Agile
• Collaborated with developers and product owners to stay current on product features and intended functionality.
• Facilitated Scrum framework – sprint planning, backlog grooming, daily scrums, sprint reviews and sprint retrospectives.
• Defined Scopes, Assessed each scrum team member's responsibilities and delegated tasks to balance each employee's workload
• Built and utilized reporting systems to keep customers and management in loop with latest information.
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Identified and tracked defects with Octane and supported developers in resolving problems by completing additional tests.
• Completed automation of functional and regression testing using Selenium and Java
• Supported manual testing and Monthly automated execution of test cases as part of regression testing
• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Maintained project schedules by managing timelines and making proactive adjustments.

Technology/Tools: Selenium, JAVA, Octane, Eclipse, GitHub, Kronos, Scrum/Agile

Project: Oracle and Taleo
Role: HRIS Analyst/QA
Description:

• Supported team with Oracle Talent, Compensation and Taleo Recruiting sections testing
• Authored and maintained well-organized, efficient and successful manual test cases for entire team.
• Performed functional and integration testing along with creation of test data
• Built automated test scripts to handle repetitive software testing work.
• Kept scripts and test cases updated with current requirements.
• Reviewed all test cases and test scripts for quality and identified additional areas to review.
• Performed gap analysis and detailed data reviews to optimize testing and implementation.
• Identified test cases ineligible for automation and optimized automation testing efforts
• Supported reporting and handling any encountered issues in absence of test lead
• Tested functional and compatibility of new programs or updates in comparison to existing applications.

Technology/Tools: Selenium, JAVA, Octane, Eclipse, GitHub, Oracle Talent, Oracle Compensation, Taleo Recruiting

Project: DOMO
Role: HRIS Analyst/QA
Description:

• Supported supervisors with test plan creation, testing plan and reporting
• Collaborated closely with product owner on backlog grooming to keep product backlog relevant and prioritized, ensuring acceptance criteria are agreed upon and stories are ready for sizing.
• Supported stakeholders with collaborating their testing tools with ours and maintaining relationship amongst them.
• Collaborated with stakeholders and team members on updating requirements, creating and updating Swift Kanban cards in line with product limitations
• Facilitated team meetings and kept everyone on track with progress, defects and issues encountered
• Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
• Identified and tracked defects with Octane and supported developers in resolving problems by completing additional tests.
• Reviewed all test cases for quality and identified additional areas to review.
• Identified bugs and issues within system and applied troubleshooting techniques for mitigation purposes..

Technology/Tools: Octane, Qualtrics, Swift Kanban, Octane

Project: Resource Management - WorkFront
Role: HRIS Analyst/Collaboration
Description:

• To make resource management more effective and visual using WorkFront
• Organized and facilitated meetings with team leaders and updating project information and resources time accordingly and keep everything up to date in WorkFront
• Updated resource time allocations in WorkFront for respective projects

Technology/Tools: WorkFront

Project: Modern Hire Testing
Role: QA/Collaboration
Description:

• Performed UI/UX and Usability testing of Modern Hire platform for no contact/non- physical hiring.
• Collaborated with stakeholders and team members for testing efforts and reporting.

Technology/Tools: Modern Hire

Mini Project: SharePoint Design for Team
Role: Designer/QA/Collaboration
Description:

• Independently created new sharepoint team site from for team
• Organized and facilitated meetings with my supervisors to create content and gather thoughts on proposed designs.
• Make design changes based on collective inputs and recommendations
• SharePoint site is live with total of 3 pages for now under my ownership for design and access management.

Technology/Tools: SharePoint

Payroll: TekSystems (Allegis Group)

Project: HCT Team/Project Fenix

Role: Senior QA

Description:

• Worked Senior QA as contractor under Optum from Teksystems India(group of Allegis).
• Was hired as FTE from Feb'21 directly under Optum, hence work description is same as current

Project: Online Exam

Role: Automation Test Engineer

Description:

• Client is engaged in training, education and research for banking oriented knowledge for fresh and experience candidates and enhance their skills, support them to be professional sector
• Prepare Automation scripts in java using Selenium.
• Identifying Test Cases for Automation.
• Created accurate and efficient test scripts to manage automated testing of certain products and features.
• Identified and tracked defects with JIRA and supported developers in resolving problems by completing additional tests.
• Executing framework, Defect reporting and analyzing result. Reporting and tracking bugs.

Technology/Tools: Selenium, JAVA, JIRA, IntelliJ

Project: Logistics Management System

Role: Automation Test Engineer

Description:

• Client delivers integrated logistics solution to some of Asia's best known brands.
• Involved in analyzing User Stories.
• Designed and developed new Test Scripts for automation.
• Executed test Scripts using Selenium tool
• Created test suite for Functionality and Regression testing
• Defect Reporting through JIRA
• Communicated with Onsite team daily and discussed ongoing activities
• Responsible for maintaining updated reports on resolved bugs.

Technology/Tools: Selenium, JAVA, JIRA, IntelliJ

Project: PeopleSoft Testing and Support

Responsibilities:

• Assist in testing HRIS/HRMS upgrades and new system functionality
• Conduct data quality reviews, monitor and correct processing errors
• Perform mass data uploads (compensation, deductions and additional earning)
• Process pay changes, including promotions / demotions and adhoc wage / salary changes
• Process new hires, leavers, separations, employee stats changes and other employee life cycle events
• Worked in migration from PeopleSoft HRMS to Oracle Cloud.
• Along with helping team with BAU activities, acted as sole liaison,i.e, SPOC between ASIA team and HRIS team
• Coordinating with VPs, AVPs, Directors and other heads on a regular basis as to what is currently happening in ASIA region
• Weekly meetings with stateside Director to coordinate and discuss ASIA activities
• Project Management - Handling projects, cases and QCs for any reported issues or new updates in ASIA with ASIA, IT and stakeholders
• Success Factors - Working on Success Factors ratings, year-end forms, goals, recruiting and agency, continuous performance management, etc.

Technology/Tools: Manual Testing, PeopleSoft, SuccessFactors, Oracle Cloud, QC/ALM

Project: Project Governance

Responsibilities:

• Hands on experience with Smoke, Functional, Regression, System Testing and UAT
• Worked on Agile/Scrum based projects
• Complete governance of projects with stakeholders
• Handling weekly Scrum and Defect calls
• Well-versed with stages of Software Development (SDLC) and Software Testing Life Cycle (STLC)
• Experience in creating Test Plans, Detailed Test Scripts by creating Test Cases based on Business Requirements and
  developing Test Scenarios to support quality deliverable
• Experience with creating defects, documenting them, presenting Defect Status reports, interacting with software developers to resolve defects
• Ability to analyze defects and able to create Root Cause Analysis
• Comprehensive understanding of test methodologies, techniques and tools
• Ensure compliance with QA processes and standards continuously improve test/validation strategy and
  processes, employing test automation when feasible
• Proactively identify scope of Automation in project
• Creating, updating and sharing status reports

Technology/Tools: Manual Testing, Agile/Scrum, QC/ALM, Qlik Sense

Project/Process: Honeywell Inc.

Responsibilities:

• Readily accessible and available customer information
• Handling customer grievances
• Creating customer-centric approach for company
• Responsible for proper scrutiny and recording of complaints received from customers
• Solving escalations via emails, calls and chats
• Follow-up and track on customer inquiries
• Maintains record of all inquiries & related details in Computer Systems
• Provide all Back-office support tasks like sending and receiving mails