Summary
Work History
Education
Skills
Hobbies and Interests
Communication Skills
Professional Assets
Timeline
Generic

Yavar Bashir

Srinagar

Summary

To work with an organization/department where I can continuously metamorphose and learn in the pursuit achieving functional excellence,thus getting maximum job satisfaction, optimum growth and skilled in listening to all level so fan organization, capture customer needs and defining benefits. Evaluator of complex problems dissecting them into manageable pieces for resolution and implementation.

Highly motivated,reliable,confident,and committed to professional standards. Excellent organizational skills. Self-motivated; able to implement decisions and set effective priorities to achieve both immediate and long-term goals Excellent communication skills,both oral and written

Work History

FT

BBNL
  • Managing assigned tasks, schedules and service appointments efficiently.
  • Communicating and sharing information with the technical team and other departments to ensure smooth work flow and problem resolution.
  • Managing detailed service reports and documenting process for record-keeping and internal sharing.
  • Diagnosing technical issues or errors and determining effective solutions for customers.
  • Providing high quality customer service and building positive, long-term relationships with clients.

ADMIN AND APPLICATION INTERFACE EXECUTIVE

NET SURFER PVT LTD.
  • Manage Asset maintenance, attendance and leave trackings.
  • Manage office related documents and filing, courier arrangements.
  • Manage Phone Calls and correspondence (e-mail, letters, packages etc), save customers data.
  • Handling Petty cash, record all transactions and receipts in hard and soft copies while submitting the balance on a weekly basis, utility updates.

CITIZEN SERVICE EXECUTIVE (CSE)

TATA CONSULTANCY PVT LTD
Srinagar
  • Serves as a basic point of contact for clients with complaints, queries, requests, feedback.
  • Ensures that all the requests queries and complaints of the clients are responded in a timely and professional manner.
  • Provide assistance to the Applicants.
  • Responsible for ensuring service delivery in the private counter area.

APPLICATION INTERFACE EXECUTIVE

TCS
Srinagar
  • Responsible for daily operations and service delivery at PSK from TCS.
  • Provides assistance to applicants in different service zones.
  • Responsible for daily operations and service delivery at PSKs from TCS.
  • Co-ordinating with core support team for PSK Operations.
  • Resolving issues and concerns of PSK SP Staff.
  • Monitors and manages processing activities and supports CSEs.

TEAM CO-ORDINATOR

GLOBAL TECHNICAL PVT Ltd.
  • Supported Sales team in Marketing and getting the corporate data from corporate offices, and was applauded by my seniors because of good feedback from corporate offices regarding my interactions with them.
  • I was involved in user level testing of Software used for Data Entry of Customer forms and gave some important feedbacks.
  • Co-ordinate with IT and Technical Dept for the smooth activation of Sim's.
  • Played an important role in setting up infrastructure for launch. Which includes (Seating Arrangements, Installation of PC's, LAN Connectivity and coordinated with IT for Connectivity of software’s required).
  • Supervised the recruitment, process and system training of people who worked in field and backend.
  • Lead the team of people with apt administration and effectiveness irrespective of Office Hours.
  • Supervised and handled the processing of huge no of Activation’s coordinated with sales Team, Connects and IT Dept. for smooth Activation's.

ADMIN EXE.

MATRIX PROCESSING PVT.LTD.
  • Responsible for all office administration related activities at office like activation of sims and MIS reports on daily basis.
  • Monitor and manage processing activities pertaining to Sim activation.
  • Monitor activities and performances of the DOE at daily basis.
  • Ensuring compliance to all the administrative related products and guidelines.
  • Coordinate with vendors for various kind of services.
  • Management of Non-IT assets.
  • Monitoring movements of Non IT assets.
  • Ensure availability and working condition of all the consumables e.g stationary water etc.
  • Coordinating with core support team for Office operations.

Education

MSc - Information Technology

SMU Manipal University

Bachelor - Science

University Of Kashmir
Srinagar, Kashmir, India

Higher Secondary -

Govt.Higher Secondary School
Srinagar, Kashmir, India

Secondary School Examination -

New Era Public School
Srinagar, Kashmir, India

Skills

  • Proactive
  • Quick Learner
  • Empathic Listener
  • Patient Attitude
  • Post-Graduation in Information Technology

Hobbies and Interests

  • Reading Books
  • Watching cricket
  • Traveling and meeting new people to know their culture and traditions

Communication Skills

English, Urdu, Hindi, Kashmiri, English, Urdu, English, Urdu, Hindi, Kashmiri

Professional Assets

  • Do it Now and performance oriented attitude
  • Self-motivated
  • Believe in teamwork
  • Effective listener
  • Possessing patience
  • Always willing to learn and update knowledge
  • Good communication skills
  • Leading team and dedication for work

Timeline

FT

BBNL

ADMIN AND APPLICATION INTERFACE EXECUTIVE

NET SURFER PVT LTD.

CITIZEN SERVICE EXECUTIVE (CSE)

TATA CONSULTANCY PVT LTD

APPLICATION INTERFACE EXECUTIVE

TCS

TEAM CO-ORDINATOR

GLOBAL TECHNICAL PVT Ltd.

ADMIN EXE.

MATRIX PROCESSING PVT.LTD.

MSc - Information Technology

SMU Manipal University

Bachelor - Science

University Of Kashmir

Higher Secondary -

Govt.Higher Secondary School

Secondary School Examination -

New Era Public School

Similar Profiles

CREATE PROFILE
Yavar Bashir