Yawer Jamal
Gurugram
Summary
As a recruiting coordinator at TrueBlue Inc., I support the talent acquisition team in sourcing, screening, and hiring candidates for various positions. I have a master's degree in Computer Applications from the Bansal Institute of Science & Technology, and I possess strong communication and analytical skills and good knowledge of Java.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Recruiting Coordinator
TrueBlue Inc.
Gurugram
07.2022 - Current
- Coordinate all aspects of the recruitment process
- I am a success coach for my team, helping new hires navigate through their onboarding, process & organization, resulting in increased job satisfaction.
- Communicate with candidates regarding job opportunities and interview details
- Assist in creating and posting job descriptions
- I am responsible for managing several reports and delegating tasks within my team.
- Manage candidate pipelines and update ATS
- Conduct initial resume screenings
- Provide administrative support to the recruiting team
- Collaborate with hiring managers for a smooth recruitment process
Multiple Returns Executive
Startek
Bhopal
12.2020 - 12.2021
- Issued refunds to customers according to company policies
- Managing communication with customers regarding return inquiries, issues, and resolutions
- Lead teams to meet productivity and quality goals
- Manage client relationships and ensure satisfaction
- Monitor metrics and implement process improvements
- Ensure compliance with regulations and policies
Customer Service Associate
Firstsource
Bhopal
03.2017 - 07.2017
- Provide excellent customer service via multiple channels
- Resolve inquiries promptly and courteously
- Assist customers in understanding their billing
- Educate customers on products and policies
- Collaborate with team for customer satisfaction
Education
Master of Computer Applications - MCA - Computer and Information Sciences and Support Services
Bansal Institute of Science & Technology
Bhopal, M.P.07.2022
Skills
- Job Boards (LinkedIn Recruiter, Indeed, CareerBuilder, etc)
- Applicant Tracking Systems
- Oracle
- Good understanding of Object Oriented Programming
- Knowledge of Java
- Excel
- Ability to cover various shifts patterns
- Problem Solving
- Accountability
Affiliations
- Parking Reservation: Minor Project for College: Created a Parking Reservation System where users can easily book parking spots for different vehicle types by pressing a number. This system simplifies parking for users and ensures smooth management.
Accomplishments
- I have received an outstanding (maximum) rating twice from my reporting manager.
- Received several emails from the client expressing their appreciation for my efforts.
Certification
- "Excel: Advance Formula & Functions" via LinkedIn Learning
- "Power BI Essential Training" via LinkedIn Learning
Internship
- Coupon Monster: Business Development Specialist: Business Development Specialist Intern wanted to conduct market research, develop marketing strategies, and collaborate with team members to achieve sales goals.
Timeline
Recruiting Coordinator
TrueBlue Inc.
07.2022 - Current
Multiple Returns Executive
Startek
12.2020 - 12.2021
Customer Service Associate
Firstsource
03.2017 - 07.2017
Master of Computer Applications - MCA - Computer and Information Sciences and Support Services
Bansal Institute of Science & Technology
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