Music, games, reading, spending time with family
Yayati Sawant
Banker
Thane,Maharashtra
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and program management skills.
Senior Branch Manager with over 7 years of progressive experience improving business processes, increasing revenue and retaining loyal customers in multiple locations. Strengths include financial administration, team leadership and relationship management .
Overview
18
18
years of professional experience
5
5
years of post-secondary education
4
4
Certification
3
3
Language
Work History
Branch Manager
HDFC Bank Ltd,
Mumbai , Maharashtra
01.2016 - Current
- Boosted sales and customer loyalty through incentive programs.
- Forecasted trends and recommended improvements based on financial risk analyses.
- Assessed employee performance and developed improvement plans.
- Engaged employees in business processes with positive motivational techniques.
- Resolved various issues impacting sales management and business operations.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Implemented service improvements to enhance sales cycle.
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring and termination processes and coaching employees on company protocol and payroll operations.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent and skill set.
- Complied with regulatory guidelines and requirements.
- Gathered and reviewed customer feedback to improve operations.
- Reviewed and edited loan agreements to enhance clarity and monitor compliance with requirements.
- Submitted loan applications to underwriter for verification and recommendation.
- Identified partnership opportunities and established favorable business connections.
- Generated financial and operational reports to assist management with business strategy.
- Compiled database of loan applicants' credit histories, financial statements and other financial information.
- Developed and delivered polished sales presentations in order to highlight product and service quality.
- Met deadlines by proactively managing individual and team tasks and streamlining processes.
- Examined customer loan applications for loan approvals and denials.
- Maintained friendly and professional customer interactions.
- Consulted customers to boost product sales and services.
- Launched new training program to boost employee skills and staff retention rate.
- Created strategies to develop and expand existing customer sales, resulting in increase in annual sales.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Maintained confidentiality of bank records and client information to prevent mishandling of data and potential breaches.
Relationship Banking Head
HDFC Bank Ltd
Mumbai , Maharashtra
01.2013 - 12.2016
Imperia Relationship Manager
HDFC Bank Ltd
Mumbai , Maharashtra
01.2009 - 12.2012
Preferred Relationship Manager
HDFC Bank
Mumbai , Maharashtra
01.2008 - 12.2008
Personal Banker Assistant
HDFC Bank Ltd
Mumbai , Maharashtra
01.2006 - 12.2007
Welcome Desk
HDFC BANK Ltd.-INDIA
Mumbai , Maharashtra
11.2005 - 12.2006
Education
Bachelor Of Applied Arts - Business Economics
Indian Education Society
Mumbai 05.1996 - 09.2001
Skills
Human resources knowledge
Sales professional
Familiar with account coding
Business development expertise
Relationship building and management
Cash handling expertise
Reporting familiarity
Bank security expert
Accounts Payable
Financial services
Banking
Documentation
Loans
Cash Handling
Sales expertise
Relationship Management
Staff Training
Key performance indicators
Financial Advising
Accomplishments
- Implemented new quality assurance procedures to maximize customer satisfaction and loyalty.
- Repeatedly received recognition from superiors for excellence in service.
- Successfully closed an average of Rs.250 Cr. loans per month.
- Received the “MDRT Award” for exemplary performance and recognition for handling the largest account in the company.
- Grew new accounts Rs. 54 Cr.in only 3 months.
- Increased monthly revenue 27% through implementation of strategic initiatives.
- Improved loan production by 7% in a span of 1 years.
- Improved employee satisfaction and reduced turnover 10%.
Additional Information
I am skilled to take take additional responsponsibilities timely.
Certification
Wealth Advisory certification
Interests
Timeline
Wealth Advisory certification
09-2020
Branch Manager
HDFC Bank Ltd,
01.2016 - Current
Relationship Banking Head
HDFC Bank Ltd
01.2013 - 12.2016
Imperia Relationship Manager
HDFC Bank Ltd
01.2009 - 12.2012
Preferred Relationship Manager
HDFC Bank
01.2008 - 12.2008
Personal Banker Assistant
HDFC Bank Ltd
01.2006 - 12.2007
Welcome Desk
HDFC BANK Ltd.-INDIA
11.2005 - 12.2006
Bachelor Of Applied Arts - Business Economics
Indian Education Society
05.1996 - 09.2001