Yedla Keerthi
Laldarwaza
Overview
2
2
years of professional experience
Work History
Quality Auditor
Randstad
05.2022 - 10.2023
- Performed continuous random spot reviews of daily log pages, non-routine and work package contents for completeness, correct use of appropriate references and approved data.
- Inspected work areas regularly to identify safety practices, quality control procedures and worker actions in need of improvement.
- Identified issues of non-compliance and elevated reports to senior personnel.
- Prepared for clinical research audits and conducted follow-up assignments reviewing documentation for Internal Review Board submissions, informed consent approvals and eligibility criteria.
Customer Support Representative
Teleperformance
09.2021 - 04.2022
- Supported customer questions and issues by gathering data, analyzing needs, evaluating possible resolutions and implementing best solutions.
- Recommended solutions to complex situations through research and critical thinking and escalated customer to supervisor for enhanced support.
- Liaised with internal teams to resolve customer concerns, escalate issues and serve as company ambassador.
- Participated in ongoing training to learn new products and enhance skills to optimize customer support delivery.
Education
Bachelor Of Technology - Computer Science And Engineering
Bhoj Reddy Engineering College For Women
I.S Sadan, Saidabad05.2012
Skills
- Standards Compliance
- Product Quality Requirements
- Raw Materials Review
- In-Process Inspection
Languages
Hindi
Bilingual or Proficient (C2)
Telugu
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Quality Auditor
Randstad
05.2022 - 10.2023
Customer Support Representative
Teleperformance
09.2021 - 04.2022
Bachelor Of Technology - Computer Science And Engineering
Bhoj Reddy Engineering College For Women
Similar Profiles
Ayoub AdliAyoub Adli
Chargé de recrutement at RandstadChargé de recrutement at Randstad
Dezerae LittleDezerae Little
Tier 2 Benefits Specialist at RandstadTier 2 Benefits Specialist at Randstad
Christie StrazzellaChristie Strazzella
Client Success for Vanguard at RandstadClient Success for Vanguard at Randstad
Mahek AnandMahek Anand
Senior Recruitment Consultant at RandstadSenior Recruitment Consultant at Randstad
Rahul SharmaRahul Sharma
Quality Auditor at AMH Services Pvt. Ltd.Quality Auditor at AMH Services Pvt. Ltd.