Summary
Overview
Work History
Education
Skills
Certifications
Websites
Personal Information
Disclaimer
Timeline
Hi, I’m

YEKESWAR PASAM

Tirupati,Andhra Pradesh
YEKESWAR PASAM

Summary

Hotel Management graduate with strong customer service and problem-solving skills. Experienced in process improvement, data handling, and CRM tools. Looking to apply a customer-focused and analytical approach in a Business Analyst or Customer Success role.

Overview

1
year of professional experience
3945
years of post-secondary education

Work History

Bright blue innovation circles pvt ltd
Work from home

Business Growth Associate
10.2024 - 03.2025

Job overview


  • Acted as a key point of contact between clients and the development team for web and app development projects.
  • Engaged with clients to understand their business needs and gather detailed project requirements.
  • Provided live app demonstrations to prospective and existing clients, explaining features and benefits tailored to their industry.
  • Maintained regular communication with clients to ensure satisfaction and gather feedback throughout the project lifecycle.
  • Collaborated closely with developers to monitor progress and ensure timely delivery of high-quality products.
  • Contributed to the successful development and launch of various mobile and web-based applications, including:
  • Food delivery apps
  • Bike taxi apps
  • Milk delivery services
  • Grocery ordering platforms
  • Custom app solutions for new business models
  • This role gave me hands-on experience in business analysis by working directly with clients to gather requirements, define project scopes, and translate business needs into technical solutions.

Le Meridien Ile Maurice

Intern
01.2024 - 06.2024

Job overview

  • Analyzed customer feedback to identify trends and areas for improvement, driving continuous enhancement of service standards.
  • Collaborated with the kitchen team to streamline service operations, enhancing efficiency and customer satisfaction.
  • Engaged with customers to understand their preferences and make personalized recommendations, fostering loyalty and repeat business.

Education

Singhania University
Jhunjhunu,Rajasthan

Bachelor Of Science from HOTEL MANAGEMENT
09.2021 - 09.2025

University Overview

GPA: 8.16

NARAYANA JUNIOR COLLEGE
Tirupati, India

INTERMEDIATE from MPC

University Overview

GPA: 60%

NARAYANA E TECH NO SCHOOL
Tirupati, India

SECONDARY SCHOOL

University Overview

GPA: 9.5

Skills

  • Business Analysis Data Interpretation, and KPI Reporting
  • Customer Success Management & Lifecycle Optimization
  • Tools: SQL, Excel, Tableau, Salesforce,Zendesk,Github
  • Python libraries : pandas
  • Agile Methodology, Requirements Gathering, Stakeholder Communication
  • Strong Analytical, Problem-Solving, and Interpersonal Skills

Certifications

Certifications
  • AI Dashboards Using Power BI - jatan shah
  • AI Excel Certificate - Office Masters
  • Chatgpt & AI in Microsoft office - jatan shah
  • Business Analyst Assessment Certification - learn tube

Websites

Personal Information

Personal Information
  • Father's Name: P. Chandra Sekhar
  • Mother's Name: P. Jyothi
  • Date of Birth: 07/13/2004

Disclaimer

Disclaimer

I, Yekeswar do hereby confirm that the information given above is true to the best of my knowledge.

Timeline

Business Growth Associate
Bright blue innovation circles pvt ltd
10.2024 - 03.2025
Intern
Le Meridien Ile Maurice
01.2024 - 06.2024
Singhania University
Bachelor Of Science from HOTEL MANAGEMENT
09.2021 - 09.2025
NARAYANA JUNIOR COLLEGE
INTERMEDIATE from MPC
12/2021
NARAYANA E TECH NO SCHOOL
SECONDARY SCHOOL
12/2019

Similar Profiles

CREATE PROFILE
YEKESWAR PASAM