Yerkala Parichitha
Manikonda
Summary
Seeking an opportunity to work with a reputed organization where my skills will be utilized for mutual benefit and to achieve the organizational goals.
Overview
1
1
year of professional experience
1
1
Certification
Work History
IT Services Support
Accenture
Hyderabad
08.2023 - Current
- Answered customer inquiries regarding product features, pricing plans and orders.
- Provided technical assistance to customers through online chat & Email support.
- Adhered to departmental service level agreements for response times, resolution rates.
- Reported any potential problems or bugs encountered while providing support.
- Responded promptly to customer inquiries regarding product functionality or service availability.
- Used various skills to resolve problems in reasonable amount of time.
- Identified root cause of technical issues and developed solutions.
- Maintained records of troubleshooting activities and customer interactions.
- Ensured compliance with organization regulations when dealing with sensitive data.
Education
Electronics and Communication Engineering
TEEGALA KRISHNA REDDY ENGINEERING COLLEGE - JNTUH
01.2021
12th -
Narayana Junior College
01.2017
10th -
KAKATIYA TECHNO SCHOOL
01.2013
Skills
- MS Office
- MS Excel
- ReactJS
- Software Testing
- JAVA
- SQL
- HTML
- CSS
- Problem Solving Skills
- Excellent Communication Skills
- Time Management
- Adaptability
- Team Work
- Logical Thinking
Certification
2022, NSE TALENT SPRINT, YERKALA PARICHITHA, parichithapari@gmail.com
Activities
- Women Safety Night Patrolling Robot Using IOT, 2020, 2021, The Night Patrolling Robot is connected with camera with Raspbeery pi when a woman shouts or asks for help at night places this automatic robot system will detect the sound by its sound sensors and it has a special feature of live streaming, it will capture the images and record the video it will send it to the nearest police station
- Vehicle Mart, 2022, 2022, We Created Vehicle Mart Website Buyer and Seller side using Angular Framework Tech Stack: Angular, MYSQL, SpringBoot
Personal Information
- Date of Birth: 12/14/97
- Gender: Female
Awards
2021, Project selection for inspection (Women Safety Night Patrolling Robot Using IOT)
Hobbies and Interests
- Reading Books
- Games
- Socializing with Friends
Timeline
IT Services Support
Accenture
08.2023 - Current
Electronics and Communication Engineering
TEEGALA KRISHNA REDDY ENGINEERING COLLEGE - JNTUH
12th -
Narayana Junior College
10th -
KAKATIYA TECHNO SCHOOL
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