Yeshas Prasad
Bangalore
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over 16-years career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Diligent in building and retaining accounts both in Enterprise and Mid-market segments.
Overview
16
16
years of professional experience
Work History
VP of Sales
Yellow.ai
11.2023 - Current
- Increased company revenue by implementing strategic sales plans and targeting key market segments.
- Currently managing P&L for India business.
- Managing team of 30
- Developed strong relationships with clients for long-term partnerships and increased customer retention.
- Managed sales teams effectively, providing clear goals and performance feedback to drive success.
- Launched new products successfully, leading cross-functional teams to ensure seamless execution from inception to market introduction.
- Negotiated high-value contracts with clients, ensuring a win-win situation for both parties while maximizing profitability.
- Streamlined internal processes to improve efficiency within the sales department, resulting in faster response times for client inquiries.
- Collaborated closely with other departments to optimize product offerings based on customer feedback and industry insights.
- Analyzed market trends and competitor activity to identify potential opportunities for business expansion and product development.
- Established robust sales pipelines through effective lead generation strategies such as targeted outreach or content marketing initiatives.
- Reduced churn rate by addressing customer concerns proactively through regular communication channels such as newsletters or webinars.
Director Commercial Sales
Zendesk India & SAARC
01.2023 - 11.2023
- Strategic Sales Planning: Spearhead a team of 9 Account Executives by building enthusiasm, listening to feedback and implementing solutions to ensure team exceeds goals
- Actively monitor key performance metrics of the sales team, identify challenges and create new solutions utilizing proven problem solving techniques
- Build a full scale sales team from grounds up
- Analyze sales pipeline and trends with senior management in order to forecast sales goals and quotas with 100% accuracy
- Working closely with Customer success teams and renewals teams to ensure minimum churn/contraction
- Collaboratively working with the extended teams (marketing, business development, customer success, solution consultants and professional services)
- Designed new strategies to collaboratively work with partner ecosystems for deeper penetration into the market
- Designed an innovative marketing strategy to boost market penetration.
Senior Manager Commercial Sales
Zendesk India and SAARC
01.2021 - 02.2023
Manager Commercial Sales
Zendesk India
01.2020 - 12.2020
Senior Enterprise Account Executive
Zendesk
02.2019 - 12.2019
Account Manager
Salesforce.com
02.2013 - 02.2019
- Strategic Sales Planning: Delivering valuable strategies on how to approach the potential customers to present products & services and negotiating the terms of an agreement in a structured & professional way
- Generating new business leads, exceeding revenue objectives and achieving key measurable sales targets
- Consulting & approaching businesses to offer valuable sales solutions and providing suggestions on service improvements
- Account Management: Formulating 'Go To Market Strategy' which led to business development and generated new net logs
- Supporting overall channel/customer plans and to enable specific product initiatives to achieve commercial plans
- Working simultaneously on various industry products and campaigns to generate new business opportunities
- Interacting with the top management individuals and introducing to organization's profile and understanding their initiatives
- Client Management: Ensuring continuous interaction with the customers / dealers to make sure that area of concern can be worked upon for improved service levels and managing customer centric operations for customer satisfaction
- Managing end-to-end sales process by targeting top prospects, identifying client solutions, negotiating, and closing deals
- Conducting frequent surveys among the customers regarding the requirements/development of new products and estimating the requirements for future enhancements and communicating the same to the product development team
- Team Coordination: Integral part of the campaigning team and organized market campaigns by crucial understanding of team and customer requirements
- Mentoring and training newly hired team members on professional skill set and corporate knowledge base
- Role in Professional Projects: Chief Foundation Officer | Chief Spiff Officer | Chief Entertainment Officer
- Trainings Undergone: Sandlers Training | Business Behind the Cloud.
Business Development Consultant
Oracle
06.2010 - 02.2013
- Understood & evaluated company's needs and made product pitches, presentations and explained product features to client
- Responsible for selling Oracle's Customer Experience Management (Siebel CRM, Fusion CRM, RightNow, ATG, Inquira, DMS, WMS)
- Core member of the Campaign Management Team, played an integral role in all internal operations ranging from campaign planning to generating reports of the outcome
- Also collaborated with the marketing team and participated in campaign planning in accordance with the target delineated by Oracle
- Participated in business growth initiatives while identifying business prospects through new accounts in allocated territory / area
- Developed cohesion with various verticals to develop consolidated solutions market and generate lead generation
- Performed extensive market research to understand the potential customers & the industry; discussed & reported the developments and company's requirements to the decision makers and helped in formulating policies as per the research
- Specifically involved in Application Business for Oracle within the Business Development Domain and handled customer escalations regarding product and channelled it to the right internal source while ensuring that customer problem is resolved
- Significant Highlights: Entrusted with the accountability of pipeline generation for entire West and South Region of India for Oracle Applications
- Percentage achievement in the last three quarters: Q1 FY12- 120%, Q2 FY12-135%, Q3 FY12- 125%
- Won the Excellence award and was recognized by VP Applications for Q1 FY13
- Won the Rep of The Quarter Award for Q4FY11; Nominated for the Super Star award for year FY11
- Won the Rep of the Quarter for Q1FY12; Won the Rep Of Quarter Award for Q3FY12.
Business Manager
IBM India Pvt. Ltd.
11.2008 - 04.2010
- Generated new business leads by implementing sales methodologies, exceeding revenue objectives and achieving key measurable sales targets and was keenly involved in revenue streaming discussions
- Coordinated with sales team to attain and surpass set targets; interacted with clients to ensure prolonged retention and implemented comprehensive account plans by leveraging key clients and industry insights form research, and external expertise provided by IBM
- Efficaciously led ITS strategies in order to manifest space to meet the assigned targets for designated territory of western state
- Leveraged IBM's technical, business and industry 'know-how' and exercised expertise in ITS portfolio, ITS key play and cross-brand initiatives to sell the products
- Established client relationships and maintained the existing ones keeping in line with client history and cogency to expand and intensify business; single-handedly managed clients and provided solutions to their complaints/queries
- Significant Highlights: Generated 2.5 mill validated pipe from rest of Maharashtra where ITS didn't involve in business activities
- Covered close to 150 clients in rest of Maharashtra (Nagpur, Kolhapur, Akola, Amaravathi, Waradha, Jalgaon, Goa)
- Awarded the 'Synergy the Energy' by IBM; PBC rating of 2+.
Education
BE (Electronics & Communications) -
Yellamma Dasappa College of Engineering
Bangalore01.2008
Skills
- Sales Management
- Business Development & Growth
- Revenue Generation
- Key Account Management
- Market Research
- Cluster / Territory Management
- Sales Process Implementation
- Revenue Generation Campaign Management
- Client Relationship Management
- Reporting & Analysis
- Sales Pipeline Management
- Sales Presentations
- Revenue Growth
- Territory Management
- Sales funnel management
- Sales Forecasting
- Pipeline Management
- Sales strategy
Accomplishments
- Won the ACE leader award at Yellow.ai
- Nominated for FY20, FY21, FY22 President’s Club at Zendesk
- Ranked #2 across the globe in FY21 and FY22 at Zendesk
- APAC Leadership Award: FY21, FY22 at Zendesk
- Nominated for FY17, FY18 President’s Club at Salesforce
- 200% achievement; Resulted in 95% year on year growth Awarded the top rep for FY17; Awarded EBR of the month eight times in FY15
- Topped the charts 9 months in FY17 at Salesforce
- Awarded by the APAC SVP and India Country Head for Best Performance of the year (FY15) for contributing to the India Sales team at Oracle
- Worked on Task force mode in order
Career Facets
- Nominated for FY20, FY21, FY22 President's Club at Zendesk
- APAC Leadership Award: FY21, FY22
- Nominated for FY17, FY18 and FY19 President's Club at Salesforce
- 200% achievement; Resulted in 95% year on year growth
- Awarded the top rep for FY17; Awarded EBR of the month eight times in FY15
- Topped the charts 9 months in FY17
- Awarded by the APAC SVP and India Country Head for Best Performance of the year (FY15) for contributing to the India Sales team
Linguistic Abilities
- English
- Hindi
- Telugu
- Tamil
- Kannada
Timeline
VP of Sales
Yellow.ai
11.2023 - Current
Director Commercial Sales
Zendesk India & SAARC
01.2023 - 11.2023
Senior Manager Commercial Sales
Zendesk India and SAARC
01.2021 - 02.2023
Manager Commercial Sales
Zendesk India
01.2020 - 12.2020
Senior Enterprise Account Executive
Zendesk
02.2019 - 12.2019
Account Manager
Salesforce.com
02.2013 - 02.2019
Business Development Consultant
Oracle
06.2010 - 02.2013
Business Manager
IBM India Pvt. Ltd.
11.2008 - 04.2010
BE (Electronics & Communications) -
Yellamma Dasappa College of Engineering
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